Bert Smith BMW

Working with Roger Pedersen I just bought a beautiful 2015 Lexus from Roger Pedersen at Bert Smith BMW. Roger was a true professional, a gentleman and a fine young man with a bri I just bought a beautiful 2015 Lexus from Roger Pedersen at Bert Smith BMW. Roger was a true professional, a gentleman and a fine young man with a bright future. His attention to detail and customer service was superb. My entire experience was worthwhile and enjoyable thanks to Roger. I highly recommend working with Roger if you are looking for a new luxary car. I’ll surely be back to work with Roger in the future. Mark Consigny More

2017 BMW 430i- Roger rocks! My husband and I recently purchased a 2017 BMW 430i. Our experience with sales representative Roger was memorable and uncomplicated. He created a comf My husband and I recently purchased a 2017 BMW 430i. Our experience with sales representative Roger was memorable and uncomplicated. He created a comfortable environment for us to make the best selection. Roger Pederson surpassed our expectations for a seamless purchase process. I highly recommend Bert Smith BMW and especially Roger for his knowledge, tact and pleasant demeanor through our purchase. More

Top Notch Dealership Bert Smith employees made my experience of buying my 2013 328ci the best it could be. Totally satisfied with my purchase! My salesman Keith Robertson Bert Smith employees made my experience of buying my 2013 328ci the best it could be. Totally satisfied with my purchase! My salesman Keith Robertson is the most honest, friendly, professional person on their used car team. He was with me all the way! He continued to follow up after my purchase to make sure I was completely satisfied. More

Ritz Carlton Service Keith Robertson provided the best of service levels on par with one of the finest organizations in the world around service excellence. He is a great Keith Robertson provided the best of service levels on par with one of the finest organizations in the world around service excellence. He is a great listener and if I had an opportunity to hire him away, I would. My wife is thrilled with her gift car as am I! More

Vehicle purchase BMW 750i Bert Smith BMW salesperson Roger Pederson provided me excellent support and made the transaction easy. As I was buying the vehicle from out of state, Bert Smith BMW salesperson Roger Pederson provided me excellent support and made the transaction easy. As I was buying the vehicle from out of state, and the process was upheld once by Hurricane Harvey in Texas, and then further delayed by Hurricane Irma in Florida, Roger stayed in constant contact and ensured vehicle was being taken care of while in their possession and also in transit. Also, the transporter utilized was very professional and easy to coordinate with in Houston I would recommend Bert Smith dealership, but mostly I would highly recommend Roger for true customer service. More

Beyond the call Our Client Advisor, Keith Robertson, was top notch. Friendly and approachable are two words that come to mind. Keith was very helpful in making the Our Client Advisor, Keith Robertson, was top notch. Friendly and approachable are two words that come to mind. Keith was very helpful in making the lease of my new 230 very easy, with lots of knowledge. More

Great job John Grima! John patiently showed many cars to me. Nothing was too much trouble. He was polite, knowledgeable and no push to make the sale. Excellent customer ser John patiently showed many cars to me. Nothing was too much trouble. He was polite, knowledgeable and no push to make the sale. Excellent customer service from the whole dealership staff! More

Awesome experience with John Grima Our immediate family and my wifes family have been dealing with John Grima for several years and multiple vehicles. We had given John the parameters Our immediate family and my wifes family have been dealing with John Grima for several years and multiple vehicles. We had given John the parameters that we had decided on for our sons first vehicle. We had been looking at several different makes and models over the course of a couple of months. John called with a vehicle he though would possibly work for our situation, we drove it for a couple of days and decided this was the car for our son. We are very appreciative that John listened to our concerns and that he had our best interests in mind. We will use John in any future vehicle searches. Also thanks to Steve for his help in getting the deal done and we would also like to thank Larry Bearnarth for his expertise at the finance end of the deal. More

Go see Michael Grace for your next BMW! Very nice experience today at Bert Smith BMW. The sales associate was very helpful, friendly and knew details of the cars we were interested in. Fi Very nice experience today at Bert Smith BMW. The sales associate was very helpful, friendly and knew details of the cars we were interested in. Finance department was very helpful as well. Proud owner of X1 !!! :) More

Sales experience with Michael Grace Michael took time to go over all the features of my new car, he took the time to go over different prices as that was my focus, he was a really good d Michael took time to go over all the features of my new car, he took the time to go over different prices as that was my focus, he was a really good dealer and support for me getting a new BMW. More