
Bert Smith BMW
St Petersburg, FL
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588 Reviews of Bert Smith BMW
I recently had the pleasure of visiting the service department at Bert Smith BMW to address a tire repair issue, and I must say that the experience far exceeded my expectations. From the moment I arri department at Bert Smith BMW to address a tire repair issue, and I must say that the experience far exceeded my expectations. From the moment I arrived until the completion of the repair, I was impressed by the outstanding level of service and professionalism demonstrated by Rick, the exceptional service advisor who went above and beyond to ensure my satisfaction. More
Last weekend I visited the Bert Smith BMW and was promptly greeted by Cameron Brown. Within three minutes, Cameron had me test-driving EXACTLY what I wanted. Cameron helped get me a fantastic deal to promptly greeted by Cameron Brown. Within three minutes, Cameron had me test-driving EXACTLY what I wanted. Cameron helped get me a fantastic deal too. I will 100% be utilizing his services again. I highly recommend purchasing a vehicle from Cameron Brown. More
I live in New Hampshire and purchased my BMW at Bert Smith BMW because my parents live nearby and I combined it with a family visit. I have not purchased a car out of state and they made the process ver Smith BMW because my parents live nearby and I combined it with a family visit. I have not purchased a car out of state and they made the process very easy. My salesperson, Brandon has been amazing throughout. His service exceeded my expectations, thank you! More
Standard service appointment went well. Very timely, easy to book the appointment with lots of near-term options. Service interaction was great, no issues. Proactively discussed a recall Very timely, easy to book the appointment with lots of near-term options. Service interaction was great, no issues. Proactively discussed a recall on software and how long it would take to give option to do that day, or schedule another. The timeframes to complete were on track. Communications before, during and after appointments were great More
I was pleasantly surprised by the performance of the X3 and how it handled while driving it. I was pleased that we were able to come up with an agreement that was agreeable to all parties. and how it handled while driving it. I was pleased that we were able to come up with an agreement that was agreeable to all parties. More
I took my BMW in for annual service. Everyone in the Service Department was friendly, helpful and professional, including my Service Advisor Juan Aviles. I arrived on time for my appoin Everyone in the Service Department was friendly, helpful and professional, including my Service Advisor Juan Aviles. I arrived on time for my appointment and was seen by Juan right away. The work was done quickly and I was contacted to let me know the car was clean and ready to be picked up. All in all, a great experience. More