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Bert Smith BMW

St Petersburg, FL

4.8
588 Reviews

3800 34th St N

St Petersburg, FL

33714

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588 Reviews of Bert Smith BMW

August 16, 2023

I would like to thank the BMW Service department at Berth Smith in Saint Petersburg. Any customer wants to delivery is vehicle to an outstanding team of certified and experience technicians, so I can keep my More

by joaoftrindade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Richman
August 03, 2023

Excellent attention to detail, very personable, professional, comfortable and knowledgeable. And terrific follow through. Thnaks! More

by edwinrocks2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Connor
August 01, 2023

Superb customer service. Reassuring explanation for required repairs. Sit down explanation by the mechanic and customer service. More

by mekrupa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean (Mechanic) Mirnes (Customer Service)
July 26, 2023

Roger P. was helpful from the get-go! We needed a quick transaction and he did it! Found the right used BMW and went above and beyond to make it even better! More

by rita75201
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger P and Val
July 24, 2023

Always a pleasure working with Natalie Swain. She does a great job. Very personable and helpful. More

by jefjensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie Swain
July 24, 2023

The easiest transaction I've ever had buying a car. Michael my sales guy was great throughout the entire process. They did exactly what they said they would do, no games. I will definitely buy from the More

by steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ford. Steve Phillips
July 24, 2023

Natalie makes getting service on my car easy. Thank youNatalie and to the service team! More

by Bev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie
July 24, 2023

I have moved from LA and was used to the great BMW service there, but was surprised with this one, they are great, and I have Juan the best agent, very accommodating and straightforward! More

by Reem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
July 24, 2023

Alex in the service department did a great job, he understood our needs and helped us get a service warranty we didn't know we were entitled to. He was attentive and made sure that we didn't wait when More

by jeffreyodell2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
July 21, 2023

Our sales rep Connor was great! He made the whole process really easy and was very easygoing and nice to work with. He also taught me all the functions of my new vehicle and showed More

by Susanna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Coleman, Joey Picos, Ryan McVicker, Valerie
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