Bert Smith BMW

I needed a service for my car and arranged an appoint with Bert Smith BMW. The agent at the service desk was polite and efficient, I received a video review of my vehicle top to bottom and I was in and o with Bert Smith BMW. The agent at the service desk was polite and efficient, I received a video review of my vehicle top to bottom and I was in and out in less than an 1 1/2 hours. More

Bert Smith has convenient and cordial service. Pricing is always very transparent. The service department is always able to help me get my car serviced around my schedule. Pricing is always very transparent. The service department is always able to help me get my car serviced around my schedule. More

Bert Smith is a great dealership. Natalie is my maintenance coordinator. She is always very detail oriented and professional. I love the video review of the findings that they send Natalie is my maintenance coordinator. She is always very detail oriented and professional. I love the video review of the findings that they send out. It ready helps to understand and confirm their findings and recommendations. More

They are very customer oriented/conscious. I feel like somebody when at their dealership. Even though they are located 1.5 hours from my home, I will continue to go to them for needs of my 4 I feel like somebody when at their dealership. Even though they are located 1.5 hours from my home, I will continue to go to them for needs of my 430i convertible. More

The team at Bert Smith always very professional and welcoming, My car was looked after and clean when returned. The waiting area needs improvement! it is very uninspiring and the snacks area is not a welcoming, My car was looked after and clean when returned. The waiting area needs improvement! it is very uninspiring and the snacks area is not as good as BMW Wesley Chapple. More

Easy to make appointments for service. Usually can get the car back at your requested time. Usually can get the car back at your requested time. More

Juan is always upfront and direct. No beating around the bush just what the issue is and what it will take to repair my vehicle. No beating around the bush just what the issue is and what it will take to repair my vehicle. More

I had the best experience with Bert Smith. Great Customer Service & they went above & beyond in helping with Purchase of my BMW M2. I just love my car. Thanks guys! Great Customer Service & they went above & beyond in helping with Purchase of my BMW M2. I just love my car. Thanks guys! More

Very nice people to work with . Explains in detail what has been done. Do not mind going in. Explains in detail what has been done. Do not mind going in. More

Got me in next day; excellent customer service. Also follow up c2 to ensure we were completely satisfied. Also follow up c2 to ensure we were completely satisfied. More