Bernardi Volvo Cars Natick

Service in a time of coronavirus A regular maintenance, and (anticipated, but unplanned) tires needed, went quite smoothly in this time of social distancing. Can't fault the procedur A regular maintenance, and (anticipated, but unplanned) tires needed, went quite smoothly in this time of social distancing. Can't fault the procedures. Keep safe, all! More

Was very please!! At first I thought it was crazy that I needed a new battery,but I was elated to find out everything was under warranty and there was no charge. Drop off was very easy and everything was co needed a new battery,but I was elated to find out everything was under warranty and there was no charge. Drop off was very easy and everything was completed in a timely fashion while I waited More

Excellent Service Dept. My first visit to Bernardi Volvo and I couldn't have been more pleased. Thank you Mike Profenno and your team for diagnosing and servicing my vehicle My first visit to Bernardi Volvo and I couldn't have been more pleased. Thank you Mike Profenno and your team for diagnosing and servicing my vehicle in a timely, professional manner. The service area and dealership were spotless and great care was taken to ensure the safety and health of staff and clients. More

great customer service Mike and crew were great in helping schedule and service a flat tire. They were very aware of social distancing which was greatly appreciated. Thanks! Mike and crew were great in helping schedule and service a flat tire. They were very aware of social distancing which was greatly appreciated. Thanks! More

Fantastic Had an emergency- battery was dying and needed car in case of an emergency . I’m in extreme high risk for virus. Paolo arranged it so I could drive in Had an emergency- battery was dying and needed car in case of an emergency . I’m in extreme high risk for virus. Paolo arranged it so I could drive in- have battery replaced- and leave without exiting the car or signing any paperwork. Service was way above expectations and Paolo was a lifesaver. Thanks More

Outstanding staff Bernardi staff is friendly, helpful and polite. Anticipated my questions and needs before I even asked. My experience was better than at my prior Bernardi staff is friendly, helpful and polite. Anticipated my questions and needs before I even asked. My experience was better than at my prior dealer [Prime of Southbury] and the Bernadi facility is much nicer. More

Great experience They seemed honest and straight forward. There was a problem with the car the next day and they came to my work and picked it up to fix it. They seemed honest and straight forward. There was a problem with the car the next day and they came to my work and picked it up to fix it. More

Amazing service and people! Been coming here for over a decade and they have always been honest, competent and reliable. The new service manage, Mike, is terrific! He has had mor Been coming here for over a decade and they have always been honest, competent and reliable. The new service manage, Mike, is terrific! He has had more than 2 decades of experience with Volvos. He met all my specific needs which are complicated as I have a handicapped car and I am severely allergic to fragrances and chemicals. He made sure everyone involved with my car from the technicians and on, knew how to keep my car and me safe. When the car was finished, he gave me the most specific report about what was checked and what the results were. Mike realizes I can only drive my car and is already helping me plan the car’s future needs so that I’m not in a position where I am without my car for even a day as I need it for my many medical appointments. He and the technicians are gems! More

Great purchase experience We interacted with both Kevin and Paul, both of whom were a delight to work with. Kevin focused on the paperwork and processes, explaining everything We interacted with both Kevin and Paul, both of whom were a delight to work with. Kevin focused on the paperwork and processes, explaining everything very clearly. Paul took us for a test drive and after purchasing the vehicle he walked us through all the features and helped us set up our preferences. More

done well on timely basis done well, on timely basis. friendly and accommodating to my schedule. Good communication with me about findings and suggestions on timely basis. Mai done well, on timely basis. friendly and accommodating to my schedule. Good communication with me about findings and suggestions on timely basis. Maintained a positive attitude! More