Bernardi Volvo Cars Natick

Very Accomodating Handled my issue without an appointment and had availability of a loaner, despite coming in mid morning. A huge improvement in service from years past Handled my issue without an appointment and had availability of a loaner, despite coming in mid morning. A huge improvement in service from years past! More

Good communication I was easily able to make and reschedule an appointment and I was kept completely up to date with what my car needed through the entire process. I was easily able to make and reschedule an appointment and I was kept completely up to date with what my car needed through the entire process. More

Bernardi got the exact vehicle that I wanted from another dealership. They then put together a very fair offer, and made every step of the process easy for me. dealership. They then put together a very fair offer, and made every step of the process easy for me. More

amazing, exceeded expectations, made me happy : ) I was in the purchase a XC90 and knew I was going to buy one, I had owned one in the past and was currently in a LR4. To my surprise I recognized Sam! I was in the purchase a XC90 and knew I was going to buy one, I had owned one in the past and was currently in a LR4. To my surprise I recognized Sam! Paul was our salesperson and he was beyond awesome, answered all my basic questions and was really just nice to talk to. I commented a few times that the feeling in the dealership is really laid back and comfortable while being higher end and allowing customers to feel that they are being treated well. I also like that when I went back a few days later for my sticker the place was abuzz with people working there (in service and just in general) it felt like a dealership should feel: busy and with a lot of people working John Labruzzo was just as great as Paul---easy to talk to and enjoyed our conversation as we accomplished the business at hand More

For "false" low tire pressure and key not found warnings. Bernardi is a great Volvo dealership. Very nice customer service. I'd like to leave my review there for what it is worth... I did receive a few "we a Bernardi is a great Volvo dealership. Very nice customer service. I'd like to leave my review there for what it is worth... I did receive a few "we are watching" notes on my form that I am going to ignore until these items truly need doing. More

Volvo V90 20K Servicing An early morning servicing was provided as requested. All required servicing was performed along with the yearly state inspection. A cover for the lef An early morning servicing was provided as requested. All required servicing was performed along with the yearly state inspection. A cover for the left front tow point was also ordered. The delivery point and waiting area are exceptional. All work was performed in an exceptional manner. The front desk provided all the information that I needed. I will definitely recommend Bernardi Volvo for all the servicing needs and have already done so for a neighbor who has a S60. More

10K Service The Service was outstanding. I brought my wife's car in for the 10K service and also had the tires rotated. Chris and Ed Etchings were friendly, profe The Service was outstanding. I brought my wife's car in for the 10K service and also had the tires rotated. Chris and Ed Etchings were friendly, professional, courteous and efficient having the car ready when promised. The vehicle was meticulously washed and vacuumed. The service I received was truly exceptional. More

first time at Bernardi for service brought in my '14 S60 for its 90K checkup. i formerly went to Prime in Westboro, but they closed that dealership to centralize in Rockland which is t brought in my '14 S60 for its 90K checkup. i formerly went to Prime in Westboro, but they closed that dealership to centralize in Rockland which is too far a drive for me. Anyway, nice service at Bernardi, Paulo was good to work with, had a great loaner (newer S90), and the fact that it takes 20 min to get to Bernardi vs 45 min to Westboro was a big win also. will be bringing my car back for its 100K in about a year. More

Thank you Silvano, Kevin, and the Bernardi team for a great experience and easy transaction. I look forward to being a long term Volvo customer. great experience and easy transaction. I look forward to being a long term Volvo customer. More

Painless maintenance service and shiny wheels The new showroom in Natick is a comfortable place to wait while maintenance service is done. There is a high table with power for laptops so customers The new showroom in Natick is a comfortable place to wait while maintenance service is done. There is a high table with power for laptops so customers can get work done while waiting. Good price on four new tires. The best surprise was the like-new sparkle of my wheel rims after they washed my car. A car wash doesn't do that; must have been scrubbed with a solvent. Above and beyond. More