Berglund Luxury Roanoke

Warning light I called the service center because a warning light came on in my E350. Tammy in the service center got my car in very quickly, and arranged a loaner I called the service center because a warning light came on in my E350. Tammy in the service center got my car in very quickly, and arranged a loaner for overnight. After a very thorough check, my car is fine and fully serviced. I could not have asked for better service. Great car and fantastic dealership and service! More

just a few words Tim has always been very helpful and sees to it that a loaner is available.I have always had my Volvo serviced at Berglund and always will. Tim has always been very helpful and sees to it that a loaner is available.I have always had my Volvo serviced at Berglund and always will. More

First Service Had my first 10K service appointment, was given loaner to drive for the day, when I arrived they said they were over booked wouldn't be able to look a Had my first 10K service appointment, was given loaner to drive for the day, when I arrived they said they were over booked wouldn't be able to look at, so took car home, they brought my car to me the next day by Mark (super nice fellow), the front right sensor they were suppose to look is still going off randomly for no reason. More

Great customer service and true to scheduling plan Great to deal with and they were very helpful to my handicap situation. I will use them in all my future service work. Why is there a minimum number o Great to deal with and they were very helpful to my handicap situation. I will use them in all my future service work. Why is there a minimum number of words to use??? More

Very knowledgeble and willing to help with car controls Tim provided excellent customer service. He was very attentive, acknowledged me immediately even though he was with someone else. Said he'd be right Tim provided excellent customer service. He was very attentive, acknowledged me immediately even though he was with someone else. Said he'd be right with me, have a seat. This gave me an expectation, which I also appreciated. Thanks TIm! More

Very nice, helpful They got us right in the check our vehicle. It needed a part they had to order so we’re coming back to leave it when we can get a loaner car. They we They got us right in the check our vehicle. It needed a part they had to order so we’re coming back to leave it when we can get a loaner car. They were very helpful. We’d definitely do business with them again in the future. More

Regular Service Jeremy was Friendly and professional but the cost was more expensive than prior Jaguar dealerships with which I have dealt.South Carolina and West Vir Jeremy was Friendly and professional but the cost was more expensive than prior Jaguar dealerships with which I have dealt.South Carolina and West Virginia. More

GREAT SALES AND SERVICE TEAM An appointment was set within 2 days. Jeremy was so easy to deal with. he had a genuine interest in solving my problem. his calm demeanor made the pro An appointment was set within 2 days. Jeremy was so easy to deal with. he had a genuine interest in solving my problem. his calm demeanor made the process a lot smoother. Thanks Jeremy. More

Inspection On time. Friendly. Professional service. Always provide great service for my car. They always clean my car with service. Clean waiting area with s On time. Friendly. Professional service. Always provide great service for my car. They always clean my car with service. Clean waiting area with snacks welcomed. More

Excellent Service Having bought my car at this dealership I always have it serviced there. I am always treated so professionally and greeted immediately. The showroom Having bought my car at this dealership I always have it serviced there. I am always treated so professionally and greeted immediately. The showroom is immaculate as is the waiting area. There are refreshments offered for those who wait. My salesperson always comes by to greet me if she is aware I am waiting. Cannot recommend this dealership more. More