Berglund Luxury Roanoke

Very pleased I had my Infinity towed in as the engine light was flashing. I was called and had every detail explained to me and what they would do to find the pro I had my Infinity towed in as the engine light was flashing. I was called and had every detail explained to me and what they would do to find the problem. I could go into lengthy details as there were multiple calls but will just say as a female who could have been taken advantage of that was totally not the case. Very honest and professional service manager. Most refreshing! More

Berglund Volvo Always Serves Us Well Tim Riddle is professional and conscientious in handling our Volvo's maintenance and service needs. Our vehicle has been cleaned and ready for us dri Tim Riddle is professional and conscientious in handling our Volvo's maintenance and service needs. Our vehicle has been cleaned and ready for us drive away. More

Why do business with Bergland Mercedes I lost a "Masters" golf jacket that can not be replaced. Service Manager Tom Sloan made sure I got it back. I told him I have every intention of p I lost a "Masters" golf jacket that can not be replaced. Service Manager Tom Sloan made sure I got it back. I told him I have every intention of purchasing my next Mercedes at Berglund for this and the top notch customer service every time I request it. More

Above and beyond... Tim Riddle and his team did a great job saving my XC70 from a near fatal electrical problem.Cannot thank them enough...I will be back Tim Riddle and his team did a great job saving my XC70 from a near fatal electrical problem.Cannot thank them enough...I will be back More

Took care of business. Took the extra time to get to the bottom of the problem. Was able to find the problem that eluded them the first time I was in. Took the extra time to get to the bottom of the problem. Was able to find the problem that eluded them the first time I was in. More

Repair & Detail Work The service team needed to repair an item and also remove tint on the front two windows. Unfortunately the detail team will need to work on the car a The service team needed to repair an item and also remove tint on the front two windows. Unfortunately the detail team will need to work on the car again because glue got down into my door and now the window is a bit a mess. I have confidence they can take care of it. More

Good customer service The service was fast and the staff was very helpful. Tammy was efficient and quick with getting the paperwork completed. I would recommend their servi The service was fast and the staff was very helpful. Tammy was efficient and quick with getting the paperwork completed. I would recommend their service dept. More

Quick turn around time They got our Range Rovers part put on lighting fast. They gave my Hubby a beautiful Jag as a loaner car. He really enjoyed driving it! We’ve been with They got our Range Rovers part put on lighting fast. They gave my Hubby a beautiful Jag as a loaner car. He really enjoyed driving it! We’ve been with this dealership for years now and are glad they’re in our area! I’ll never own anything but a Land Rover again. Absolutely the best. Thanks Berglund-Luxury-Roanoke! More

Oil change tire rotation Brennon is great. Actually performed the first service for free even though I would have never known. Got right on it and finished on time. Brennon is great. Actually performed the first service for free even though I would have never known. Got right on it and finished on time. More

Excellent service from the moment I walked in the dealership. Personal, efficient, knowledgeable, and very friendly. Would highly recommend these people to look after your next purchase. You will no dealership. Personal, efficient, knowledgeable, and very friendly. Would highly recommend these people to look after your next purchase. You will not be dissolved. More