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Berglund Luxury Roanoke

Roanoke, VA

4.5
925 Reviews

5000 Franklin Rd SW

Roanoke, VA

24014

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925 Reviews of Berglund Luxury Roanoke

October 07, 2019

Service Review Living more than 90 miles from the dealership, the service folks at Berglund have always been very accommodating in scheduling service times for both More

by FRED52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Blankenship, Joe Menowsky , Tim Riddle
October 07, 2019

RR Sport 2016 Owner Since I last took my RR in for servicing, the RR sale/service moved to a temporary building. I didn't know this, didn't see signage, and it was diffic More

by KCRR16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shuttle Driver, Jeremy Curtis
October 07, 2019

Easy and Accommodating Found my 2015 MB GLK online. From the start Dacotah Skye was helpful and very eager to assist. He sent me videos of both the inside and outside of the More

by Jim Savory
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dacotah Skye
October 07, 2019

Great dealer and wonderful service! I only give four stars for price of service because land rover charges a lot for the 64,000 service. That is on land rover not the dealer. More

by KBFRALIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Curtis
October 07, 2019

Exceptional Service This is my first time using a dealership for service on any of my vehicles. Brennen was very helpful. He is a first class guy, very informative and More

by J. Ferguson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brennon Viele
October 06, 2019

6,000 mile oil change and tire rotation This is our first visit to this establishment; they were helpful with questions, provided the needed service within a reasonable time and the price wa More

by FTPANNELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brennon Viele
October 05, 2019

Sonia was absolutely terrific! She kept her word and made the deal come together. Her salesmen Ryan also did a great job. I haven’t had to use my warranty, but expect service will be just as good. Thanks to More

by Buckeye
Recommend Dealer
Yes
Employees Worked With
Sonia Older, Ryan Nolen
October 04, 2019

A Nightmare Salesman has great potential but No management knowledge!!!He wants to learn but didn’t see knowledge in manager.... was not happy at all with my expe More

by columnsfashiondivas
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sonia Older, Ron Hasan
October 04, 2019

very professional experience with no hassles SERVICE WAS SUPERB! EVERYTHING WAS TIMELY AND PROFESSIONAL. NICE TO HAVE FOLKS WHO DELIVER ON THEIR PROMISES! PERSONAL ATTENTION AND FRIENDLY FOLKS More

by stonej1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Curtis
October 03, 2019

Professionalism at its Finest New management has turned this dealership around. For once, this dealership has management that doesn’t just sit behind the desk and act like the cust More

by floppsitwo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McGlamery, Alex Macatuno
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