Berglund Luxury Roanoke

40,000 mile service. I was shocked at the price of the service. But I guess when you drive a Volvo that is about the industry average, but I don't know. I was shocked at the price of the service. But I guess when you drive a Volvo that is about the industry average, but I don't know. More

Excellent Solution Brennon was quick to understand my car's problem and worked out an excellent solution in a short time. He demonstrated solid performance in every res Brennon was quick to understand my car's problem and worked out an excellent solution in a short time. He demonstrated solid performance in every respect. More

Service Great service and on time. Always good people to work with - keep me posted on progress - recommend any new work that need to be performed Great service and on time. Always good people to work with - keep me posted on progress - recommend any new work that need to be performed More

Recall I took my vehicle in for a recall repair. I never received a call that parts were available and had to call to follow up to schedule my appointment. S I took my vehicle in for a recall repair. I never received a call that parts were available and had to call to follow up to schedule my appointment. Staff weren’t very friendly and one guy watched me look around the showroom while he sat at his desk clipping his fingernails. More

Gest service Thank you for accommodating my request on short notice. Even tho I bought my 2007 Volvo XC70 AWD Crosscountry at your dealership, I now live in Ralei Thank you for accommodating my request on short notice. Even tho I bought my 2007 Volvo XC70 AWD Crosscountry at your dealership, I now live in Raleigh NC. The dealerships there were booked up until after Christmas, so since I was traveling and planned to be in Roanoke for 3 days, you took care of a regular service, oil change and wiper blades for me I also appreciate my car wash very much, and the overall courtesy Tim Riddle, Service Manager, extended to me. Thank you again and Merry Christmas.. More

A great car buying experience. Bill was awesome. With his relaxed and none pushy demeanor I felt totally comfortable buying the car from him. While waiting for the paperwork every Bill was awesome. With his relaxed and none pushy demeanor I felt totally comfortable buying the car from him. While waiting for the paperwork every employee that I encountered was extremely nice and polite. I will definitely contact Bill the next time I am looking for another vehicle. More

Fixing many interior problems I could not - It's great to have the shifter working so well, and lights to see which gear I'm in during the process - next time can I get. New Volvo on loan - aski It's great to have the shifter working so well, and lights to see which gear I'm in during the process - next time can I get. New Volvo on loan - asking a bit much - More

Berglund went the extra mile We stopped at Berglund from out-of-state. The sales and operations staff were very accommodating, even though we closed the deal the night before a ho We stopped at Berglund from out-of-state. The sales and operations staff were very accommodating, even though we closed the deal the night before a holiday. The staff were straightforward, didn't play games, worked quickly to come to agreement, and were friendly and helpful throughout. More

Brennon is wonderful! Great personal service. Reviewed scope of work done with prices: Explained everything that was done and the charges. Had a car for me while my veh Great personal service. Reviewed scope of work done with prices: Explained everything that was done and the charges. Had a car for me while my vehicle was being serviced. More

Good staff Making an appointment to have a Mercedes repaired takes too long to make as not enough loaner cars are available. Sometimes a loaner car is not ava Making an appointment to have a Mercedes repaired takes too long to make as not enough loaner cars are available. Sometimes a loaner car is not available for two weeks. More