Berglund Luxury Roanoke

As usual Brennon (service manager) was organized, professional and polite. My car received prompt attention. Brennon even took the time to show me the very dirty air filter that the tech replaced. professional and polite. My car received prompt attention. Brennon even took the time to show me the very dirty air filter that the tech replaced. More

She is nice people and help me a lotthe car is good, the She is nice people and help me a lot the car is good, the price is nice, the car is clean Good good good good She is nice people and help me a lot the car is good, the price is nice, the car is clean Good good good good More

Efficient, Attention to detail & Customer satisfaction Always courteous prompt service from Tim and staff. Unless I absolutely decide that I must have another manufacturer's automobile in the future, I wi Always courteous prompt service from Tim and staff. Unless I absolutely decide that I must have another manufacturer's automobile in the future, I will stay with VOLVO just due to the superior and fair service. I have never been charged for items that were not discussed. More

Routine Servicing Since moving to the area, this is my fourth experience with the service department. It is always a pleasure and quick. I also got my tires replaced Since moving to the area, this is my fourth experience with the service department. It is always a pleasure and quick. I also got my tires replaced after shopping around for new tires. I got a great deal. More

Really appreciate how hard the staff works to make sure when your automobile is in their care it’s truly treated like it’s their own personal vehicle aware a they keep trying to make the costumer happ when your automobile is in their care it’s truly treated like it’s their own personal vehicle aware a they keep trying to make the costumer happy.. Thank you all so much! More

Great service !!! Brennon was very accommodating and friendly. Knowing I was traveling from WV to Roanoke for a short time, he got me on the schedule for service and g Brennon was very accommodating and friendly. Knowing I was traveling from WV to Roanoke for a short time, he got me on the schedule for service and got the work done well before I had to head home. More

Tim and the mechanic (can't remember his name) that always works on my Volvo do a great job taking care of me. That is why I go out of my way to bring my vehicle here. always works on my Volvo do a great job taking care of me. That is why I go out of my way to bring my vehicle here. More

Good experience I took my XC60 in because the heater broke. Tim Riddle was excellent! He was very helpful during this situation. I very much appreciated the various u I took my XC60 in because the heater broke. Tim Riddle was excellent! He was very helpful during this situation. I very much appreciated the various updates he gave me during the repair and the loaner car he allowed me to use during the repair. Since I live in Blacksburg, the loaner car is a huge perk. Very good experience overall and thanks for fixing the car quickly! More

Easy to work with. He was able to help me with all my questions. The service was quick and Jeremy help us all the way !!!!! questions. The service was quick and Jeremy help us all the way !!!!! More

Low battery light First time visit. The service representative was very thorough and explained how the battery, BCM, and the alternator work together. I am so happy to First time visit. The service representative was very thorough and explained how the battery, BCM, and the alternator work together. I am so happy to have found Berglund Luxury. More