Berglund Luxury Roanoke

Jeremy was great! He was able to get back with me quickly, explain next steps and set a convenient appointment for my follow up visit. quickly, explain next steps and set a convenient appointment for my follow up visit. More

Outstanding customer service! As always, Tammy is outstanding and goes out of her way to assist whether making good recommendations or tracking down tire insurance policies. Top n As always, Tammy is outstanding and goes out of her way to assist whether making good recommendations or tracking down tire insurance policies. Top notch. More

The best service dept! Great people. Great facility. Great service. Could not ask for more and will continue to use them whenever needed. Keep up the good work! Great service. Could not ask for more and will continue to use them whenever needed. Keep up the good work! More

extreme competence and efficiency Super friendly but always professional Tim Riddle, the service manager, plus competent well-trained mechanics contribute to the pleasant experience yo Super friendly but always professional Tim Riddle, the service manager, plus competent well-trained mechanics contribute to the pleasant experience you can also count on at Berglund Volvo. More

Jeremy is always willing to work with my schedule when I need the service in my Jaguar . The drivers that he sends are always prompt and polite and make the task of having a vehicle picked up very easy . I need the service in my Jaguar . The drivers that he sends are always prompt and polite and make the task of having a vehicle picked up very easy . I appreciate everyone’s effort More

Kyle always goes above and beyond to make you feel like a valued customer. My loaner was ready and my service was spot on. Thanks valued customer. My loaner was ready and my service was spot on. Thanks More

75,000 mile service & annual state inspection. I purchased my Volvo at this dealership in 2006 & have always had it serviced by this dealership. The Service Consultant that has taken care of me fo I purchased my Volvo at this dealership in 2006 & have always had it serviced by this dealership. The Service Consultant that has taken care of me for many years is Tim Riddle. He & the Service Technicians have always done an excellent job. More

Took car in for regular service Very pleased with Berglund Luxury. My service manager, Brennon Viele is always spot on. Loaner car was ready for me. Brennon kept me in the loop as Very pleased with Berglund Luxury. My service manager, Brennon Viele is always spot on. Loaner car was ready for me. Brennon kept me in the loop as far as when my car would be ready. Very pleased with this service department. More

Very convenient with great communication all the way through. I had several things that needed work and all were broken down and options given for each. Brennon was very easy to work with and went out o through. I had several things that needed work and all were broken down and options given for each. Brennon was very easy to work with and went out of his way to get the work completed on my car. More

Mercedes Pretty painless except, of course, for writing the check. No needless dickering, stalls, delays or “ let me talk to the sales manager.” No pressure Pretty painless except, of course, for writing the check. No needless dickering, stalls, delays or “ let me talk to the sales manager.” No pressure for dealer add-ons. More