Berglund Luxury Auto

Overpriced & Underserviced Tried to scam me out of a $1000 with unnecessary repairs. Oil change when I had one 900 miles ago? Brake fluid, air filter, & transfer case were all d Tried to scam me out of a $1000 with unnecessary repairs. Oil change when I had one 900 miles ago? Brake fluid, air filter, & transfer case were all done @ 172K miles and now I’m at 180K. Ridiculous. I asked if you’d repair my power lift gate and you tried to turn it into that so I gave you no money and went elsewhere. Will not return. More

Great service from scheduling to completion When scheduling the representative was very friendly and had a pleasant personality over the phone. She got me scheduled at the earliest possible day When scheduling the representative was very friendly and had a pleasant personality over the phone. She got me scheduled at the earliest possible day at my convenience. Service department was waiting for me when I dropped the car off and had it completed in a timely manner. More

Such a convenient and professional service! I made the appointment on the website conveniently, waited in the service room during the service leisurely, and got my car back reliably. What a grea I made the appointment on the website conveniently, waited in the service room during the service leisurely, and got my car back reliably. What a great experience! More

Excellent experiance Great people to work with , they made the process very easy and friendly.all the staff was great and they worked well together, and car was as adverti Great people to work with , they made the process very easy and friendly.all the staff was great and they worked well together, and car was as advertised More

Great experience. My car was serviced for a recall on airbag. Everyone was very efficient and polite. Communication with service workers was great as far as time for dr My car was serviced for a recall on airbag. Everyone was very efficient and polite. Communication with service workers was great as far as time for drop off and pickup. More

Excellent customer service. I purchased a new car from the BMW dealership and the process from beginning to end was handled very professionally. I first made contact with Elias I purchased a new car from the BMW dealership and the process from beginning to end was handled very professionally. I first made contact with Elias David, the internet manager, who responded to all of my inquiries on a timely basis. Because of my interaction with Elias, I decided to visit this dealership as opposed to one that would have been an hour closer. The sales rep, David Roberts, was also very informative and took the time to thoroughly review every aspects of the purchase. I highly recommend the BMW dealership. More

Always helpful...and happy! Tim is always so patient and works to accommodate my schedule. The Volvo team goes above and beyond in hearing my concerns and addressing them. Tim is always so patient and works to accommodate my schedule. The Volvo team goes above and beyond in hearing my concerns and addressing them. More

Great Job! Great service and in a timely manner. Have been with the company for many years, always satisfied! Of course, I would like the cost to be lower, alwa Great service and in a timely manner. Have been with the company for many years, always satisfied! Of course, I would like the cost to be lower, always trying to save money. When I need something I will be back! More

Professional & Courteous Service Joe Camarda is an excellent Mercedes Service Manager and communicates clearly with the customer. The service is always prompt and thorough. The se Joe Camarda is an excellent Mercedes Service Manager and communicates clearly with the customer. The service is always prompt and thorough. The service staff are well trained and it is obvious that the dealer cares as much about the service experience as selling you the car. More

Excellent service Excelllent service . They accomodated me very well in every aspect . Joe explained everything well and managers were very nice to work with.i would re Excelllent service . They accomodated me very well in every aspect . Joe explained everything well and managers were very nice to work with.i would recommend this establishment to everyone. More