Berglund Luxury Auto

Joe is such a great guy to work with! Joe really looks after your car like he would if’s his mon or dad.And you won’t have to wonder what they did he breaks it down to can understand what Joe really looks after your car like he would if’s his mon or dad.And you won’t have to wonder what they did he breaks it down to can understand what and when things need done! More

The best shopping experience EVER! I was visiting Lynchburg for my daughter to attend College for a weekend at Liberty University. Since I had some free time, I decided to test drive a I was visiting Lynchburg for my daughter to attend College for a weekend at Liberty University. Since I had some free time, I decided to test drive a car that I have wanted for years! The entire staff of Berglund was exceptional!!!! Matt spent as much time as I needed and helped me discover the right vehicle for my needs. Joe worked tirelessly to get me the best value for my trade-in and to take my new car home that day. Tiffanie spent time with me reviewing all of the features of my new car and even gave me her personal # in case I needed anything! I LOVE this dealership!!!! Just wish that I lived closer So i could frequent these amazing people more often!!! More

Not my first choice If you are looking for a customer service oriented service center this probably isn’t the best place. This past time I brought up an issue with my car If you are looking for a customer service oriented service center this probably isn’t the best place. This past time I brought up an issue with my car and when I went to pick it up, I was not provided any information about it due to their lack of communication with the front desk, and driving it I realized it wasn’t fixed. So now I will have to call them back and waste more time dropping my car off there until my warranty is up. Luckily for them they are the only Volvo dealership/service center in town. Unfortunately for me, I love my Volvo but my next car will not be a Volvo due to their service center. More

Everything Completed as Requested My wait time was less than two hours for various services. Tim kept me informed of the progress and gave a detailed explanation as to what work had be My wait time was less than two hours for various services. Tim kept me informed of the progress and gave a detailed explanation as to what work had been completed and what would need to be done after the needed parts had been ordered. The waiting area is very nice though I do miss the closed circuit TV view of the mechanics working on the cars. For whatever reason it was not hooked up. I’m looking forward to going again for other needed repairs. More

State Inspection was done in less than 30 minutes. State Inspection was scheduled to accommodate my schedule and was done quickly. I arrived on schedule and was met by the service rep. My car was retur State Inspection was scheduled to accommodate my schedule and was done quickly. I arrived on schedule and was met by the service rep. My car was returned in less than 30 minutes. More

Very good Joe was very courteous and he showed me the area that I could wait in very nice area. He offered me a coffee and snacks. When the service was compl Joe was very courteous and he showed me the area that I could wait in very nice area. He offered me a coffee and snacks. When the service was complete he went over everything that had been done More

Grwat Service was fast and complete. Staff was friendly and courteous. Facility is very comfortable for the waiting service client. I would highly recommend Service was fast and complete. Staff was friendly and courteous. Facility is very comfortable for the waiting service client. I would highly recommend this dealo More

Regular Service Appointment and inspection Joe Camarda is the best!!! Excellent service at every appointment! I am so happy with my Mercedes purchase and the excellent service and support tha Joe Camarda is the best!!! Excellent service at every appointment! I am so happy with my Mercedes purchase and the excellent service and support that I receive at Burglund! More

general Service It was time for us to have the oil and filter changed on our Volvo I was able to get an appointment date and time quickly. The service department to It was time for us to have the oil and filter changed on our Volvo I was able to get an appointment date and time quickly. The service department took my car back immediately upon arrival and the wait time was very reasonable I recommend this dealer service More

Overpriced & Underserviced Tried to scam me out of a $1000 with unnecessary repairs. Oil change when I had one 900 miles ago? Brake fluid, air filter, & transfer case were all d Tried to scam me out of a $1000 with unnecessary repairs. Oil change when I had one 900 miles ago? Brake fluid, air filter, & transfer case were all done @ 172K miles and now I’m at 180K. Ridiculous. I asked if you’d repair my power lift gate and you tried to turn it into that so I gave you no money and went elsewhere. Will not return. More