Berglund Luxury Auto

Excellent communication with salespeople my experience has been excellent! Isaiah, my salesman and Tiffany both have been available to answer any questions that I have. Their interaction ski my experience has been excellent! Isaiah, my salesman and Tiffany both have been available to answer any questions that I have. Their interaction skills are excellent ! More

Living Up To Expectations Once again, I felt that I had not been "taken" by this business establishment. The company has a reputation to uphold, and they, thus far, have not Once again, I felt that I had not been "taken" by this business establishment. The company has a reputation to uphold, and they, thus far, have not disappointed in that department; their friendly professionalism works. I applaud the discretion used in the 'public' customer waiting area of having the TV on mute, or low volume on a generic channel... most times. I respect anyone who shows respect for their job, as well as that of their customer, and that is apparent at Berglund/Lakeside. Finally, I trust Joe Camarda's expertise in his work, which is always reassuring. More

Very professional work Randy is a very helpful guy he helped me and I feel like I am on my home ,Call was clean and everything was so easy, Randy is a very helpful guy he helped me and I feel like I am on my home ,Call was clean and everything was so easy, More

Disappointed I can't rate anything this time since I have an issue with warranty my service had been rejected, This should be cleared when I signed my paper, but I can't rate anything this time since I have an issue with warranty my service had been rejected, This should be cleared when I signed my paper, but over a year after now it came across with an issue that warranty was not under my name so I couldn't get the service now and I feel unsecure to drive . Somebody supposed to get back with me but it's been already 3 days pass , I'm still waiting on what's going on There was no reason to buy certified used vehicle with more premium. I need to talk to general manager sooner or later. More

Wonderful!! I like that they get the job done in time and not waiting all day. I like early morning appointment and I get what I ask for and I am well pleased. I like that they get the job done in time and not waiting all day. I like early morning appointment and I get what I ask for and I am well pleased. More

Job performed well in all respects. Very friendly and knowle The parts and service dept are professional, knowledgeable, and technically competent. I do not recommend any survey like this one that forces the The parts and service dept are professional, knowledgeable, and technically competent. I do not recommend any survey like this one that forces the customer to write more than one wishes, like this section. Therefore to meet 25 words, I am giving you a negative input which is not the fault of service dept. You will receive many more feedbacks by not forcing the customer to spend more time than one wishes. More

Great service! The problem was identified and communicated to me. The service needed was explained and I was given a loaner to use while my car was being repaired. The problem was identified and communicated to me. The service needed was explained and I was given a loaner to use while my car was being repaired. I was kept updated as the service was happening. As always, Joe was professional, helpful and courteous. I was very pleased. More

Joe Camarda is the best! I love being able to text Joe when I have a question or need anything. He responds quickly and it saves me a lot of time and serves as a reminder of o I love being able to text Joe when I have a question or need anything. He responds quickly and it saves me a lot of time and serves as a reminder of our conversation. Joe always has a smile on his face when I come in and rarely do I have to wait to check in or check out! He provides exceptional customer service.! More

Smoothe sailing Mr Camarda was waiting with all paperwork ready as I dropped my car off for service before work Loaner car was ready. Questions I had before leaving Mr Camarda was waiting with all paperwork ready as I dropped my car off for service before work Loaner car was ready. Questions I had before leaving were addressed on the spot or communicated later. My serviced and clean car was ready for me as promised at the end of my day More

Parts and service of my BMW M Coupe Thanks for the great help from Cary Murphy and D. J. buying a new battery. Also the timely service for my car by the BMW service center. Thanks for the great help from Cary Murphy and D. J. buying a new battery. Also the timely service for my car by the BMW service center. More