Berglund Luxury Auto

Amazing service as always! Joe Camarda is the best! Never in our history of owning cars have we had the quality of service as we have had with Joe. We bought a second car from Joe Camarda is the best! Never in our history of owning cars have we had the quality of service as we have had with Joe. We bought a second car from you only because of Joe and will continue to purchase vehicles from you as long as he works there. More

Great service ! It was a pleasant experience, this was my first time dealing with BMW of Lynchburg. The fact that they had a loaner vehicle was the main reason I chos It was a pleasant experience, this was my first time dealing with BMW of Lynchburg. The fact that they had a loaner vehicle was the main reason I chose them. I live in Roanoke and the BMW dealership here did not offer that,and the customer service here was much better than Roanoke. More

REplacement part Lisa Pritchard met me at the door and rapidly completed paperwork. I spent a reasonable time waiting in a comfortable waiting area with a delicious Lisa Pritchard met me at the door and rapidly completed paperwork. I spent a reasonable time waiting in a comfortable waiting area with a delicious cup of coffee. The car was returned repaired as requested and washed. A positive experience. More

Bowles Review Shawn was a great salesman. He was very friendly and energetic. We definitely deal with him again. Shawn was easy to talk to and was very attentive t Shawn was a great salesman. He was very friendly and energetic. We definitely deal with him again. Shawn was easy to talk to and was very attentive to mine and my husband’s needs and concerns. More

Great service as always! Joe was waiting for me when I arrived and IMMEDIATELY took my Mercedes back to the technicians for the update and service required. Joe has always b Joe was waiting for me when I arrived and IMMEDIATELY took my Mercedes back to the technicians for the update and service required. Joe has always been very responsive to our needs for both of our vehicles and always takes care OF THEM!!! More

Service Check I came in for your regular service and state inspection. The new Volvo service rep was very friendly and she helped me with all my needs. My loa I came in for your regular service and state inspection. The new Volvo service rep was very friendly and she helped me with all my needs. My loaner had not been cleaned. Also, the next day the low tire light came on in my car - all four were low, one almost 15 lbs. Is this not part of the regular service to check pressure? More

GREAT BUYING EXPERIENCE Dave Roberts did a great job, ON HIS DAY OFF, to help us find the right Mercedes Benz for us and stay within our budget!!! Management was very helpf Dave Roberts did a great job, ON HIS DAY OFF, to help us find the right Mercedes Benz for us and stay within our budget!!! Management was very helpful also and we thank Brian for going out of his way to put us in a NEW MERCEDES!!! More

Very pleased with service. I got an appointment for my car very quickly. Berglund is always very professional and aims to please. I always get a call prio from them repairing my I got an appointment for my car very quickly. Berglund is always very professional and aims to please. I always get a call prio from them repairing my vehicle.. More

All around bad experience In calling to schedule, I left a message at 9am, waited until 1pm before finally calling back myself. Made a 1:00 appt for 2 days later. Confirmation In calling to schedule, I left a message at 9am, waited until 1pm before finally calling back myself. Made a 1:00 appt for 2 days later. Confirmation email stated appt is at 1:15. Arrive at 1:15, and notify Lisa I’m here. I also asked if they have time to rotate my tires to which I was told yes. I notice 20 minutes later that she is just now taking my car to the service area(1:35) About 2:30 Lisa informs me that when they were preparing to rotate the tires, they noticed I needed new tires. I declined buying tires that day....and cancelled the rotation. At 2:38 she walked past and told me it would be 15 more minutes!!! At 3:15 I see my car finally pull into the bay and she emerges to tell me her computer is frozen and my receipt can’t be printed!!!! She said they were very backed up....despite the fact that I NEVER saw another customer in that building the entire 2 hours I sat there!!! I left a VERY unhappy customer. More

Treated like an important customer I always get treated so nicely here . And in addition to working on my car , they gave it a wash that was unbelievable — especially since I had such a I always get treated so nicely here . And in addition to working on my car , they gave it a wash that was unbelievable — especially since I had such a dirty car after the pollen and bugs of the season— it looked like new . I can tell that you love my car, as much as I do. Thank you!! More