Berglund Luxury Auto

Helpful friendly staff Very easy to set up appointment for service. Clean, open, airy facilities. I had flat on my run-flat tire and I was able to quickly order a replacem Very easy to set up appointment for service. Clean, open, airy facilities. I had flat on my run-flat tire and I was able to quickly order a replacement tire and get it installed. Several other services were performed along with tire replacement (40K mile services) and Randy Mills insured all were performed to suit my schedule. Very professional. More

Vehicle Maintenance The service department is very professional. I never feel pressured to have additional work performed and I can count on things being done right the The service department is very professional. I never feel pressured to have additional work performed and I can count on things being done right the first time. Whether it’s a small or large repair, I always feel valued and welcomed. More

Have repairs done on recall items Super helpful accommodating and professional I would recommend this particular dealership Loaner car was also very nice Have worked with Randy Mill Super helpful accommodating and professional I would recommend this particular dealership Loaner car was also very nice Have worked with Randy Mills many times also very helpful More

Service appointment Very professional and easy to deal with. Always take care of our needs as soon as possible. We have never had a bad experience at this Dealership. Very professional and easy to deal with. Always take care of our needs as soon as possible. We have never had a bad experience at this Dealership. More

Excellent Service Service was completed in a timely manner. Service manager was very professional and respectful of my time. I wouldn't hesitate to have my car servic Service was completed in a timely manner. Service manager was very professional and respectful of my time. I wouldn't hesitate to have my car serviced here again. More

Great Customer Service & Professionalism At Its Best! From the moment we were browsing the car lot to purchase a vehicle, we were greeted with a friendly hello. There was considerable time and attention t From the moment we were browsing the car lot to purchase a vehicle, we were greeted with a friendly hello. There was considerable time and attention to detail that was given by the salesperson in order to purchase the car along with negotiating a fair price of the BMW. Even within 5 months after the vehicle was purchased during the Winter there was a problem with the A/C unit this Spring, and the salesperson, James Matt Slay, made sure to research to see how to fix and resolve the A/C unit issue. Great professionalism was exercised by the salesperson at all times and there was always friendliness, courteousness, and kindness bestowed upon towards the customer. More

Excellent service Very happy with the excellent service I received. Service manager familiar with the software update(s) my car needed and called me to let me know app Very happy with the excellent service I received. Service manager familiar with the software update(s) my car needed and called me to let me know approximately when the job would be completed. A loaner was provided while car was being serviced. More

Service The service I received was excellent, but a little pricey for an oil change. Everyone was willing to listen and gave the service I needed.. The service I received was excellent, but a little pricey for an oil change. Everyone was willing to listen and gave the service I needed.. More

Outstanding customer service Outstanding experience. Responsive, timely, thorough and flexible. I was kept informed of progress, problems analyzed well, got use of a loaner car. V Outstanding experience. Responsive, timely, thorough and flexible. I was kept informed of progress, problems analyzed well, got use of a loaner car. Very well done. More

Quick, efficient, and mission accomplished I had two visits recently. One for a state inspection on our ML350 and for a warranty issue on our E500. Both visits exceeded expectations. Joe Cam I had two visits recently. One for a state inspection on our ML350 and for a warranty issue on our E500. Both visits exceeded expectations. Joe Camarda was excellent .. he is always great in communicating, this time specifically, relevant information to me as needed regarding the warranty issues and it's progress. I appreciated the loaner vehicle and the shuttle rides from Mike! Overall, two great experiences and we're always grateful to know that both vehicles are in great driving condition. More