Berglund Luxury Auto

Great Service Berglund does a great job servicing my vehicles and Joe’s customer service is exceptional. He good at what he does and the guys always take care on my Berglund does a great job servicing my vehicles and Joe’s customer service is exceptional. He good at what he does and the guys always take care on my vehicles when I bring them in for servicing. More

Recall on BMW I carried my BMW in for a recall and as always was greeted with a smile. Everyone is always so willing to help with anything I need done. I was given I carried my BMW in for a recall and as always was greeted with a smile. Everyone is always so willing to help with anything I need done. I was given a loaner car and got to do my errands for the day and when my car was finished I also got Tiffany to help me fix my settings which I couldnt figure out. I can always depend on anybody there to help me in anyway and do it with a smile on their face. I would definitely recommend Berglund to all my friends. More

Personal touch Service is good and I feel taken care of. Only complaint is price, but I guess that comes with a luxury vehicle.happy overall and will return. Service is good and I feel taken care of. Only complaint is price, but I guess that comes with a luxury vehicle.happy overall and will return. More

Exceptional! Exceptional service in an outstanding dealership. Joe was amazing from beginning to end. My car was finished earlier than expected. Very happy with my Exceptional service in an outstanding dealership. Joe was amazing from beginning to end. My car was finished earlier than expected. Very happy with my overall experience. More

Appt for Recall delayed due to waiting on part I’m not sure why when a BMW that has been under this company’s care is scheduled for maintenance due to a recall that I am further delayed because the I’m not sure why when a BMW that has been under this company’s care is scheduled for maintenance due to a recall that I am further delayed because the part is not available after I’ve delivered the vehicle. Why make the Appt? More

keys not included Good-but was disappointed with only one set of keys-when I asked for the other set was told it came with only one set . Good-but was disappointed with only one set of keys-when I asked for the other set was told it came with only one set . More

What a find Originally came here when traveling and my wife had a car breakdown. Came back because I realized I could save a few bucks relative to other Mercedes Originally came here when traveling and my wife had a car breakdown. Came back because I realized I could save a few bucks relative to other Mercedes locations closer to my home. Became a LOYAL customer when I received outstanding service from Joe Camarda. He takes the time to help me understand the repair, and even when I pay more than I expected, am confident that I was well taken care of. More

BMW Lynchburg Service the best Thanks Randy and team! The service was quick, the facilities were excellent. The entire staff are the best! I would recommend to others. Well done! Thanks Randy and team! The service was quick, the facilities were excellent. The entire staff are the best! I would recommend to others. Well done! More

Recall Had recall service on iDrive software update. Seems to have fixed the apple play connection issues. Apple play would not stay connected before the u Had recall service on iDrive software update. Seems to have fixed the apple play connection issues. Apple play would not stay connected before the update. More

Uncomfortable Transaction Will only discuss privately and confidentially in person with GM of dealership where purchased. Will be using dealer for service in the future and do Will only discuss privately and confidentially in person with GM of dealership where purchased. Will be using dealer for service in the future and do not want to create an uncomfortable situation with employees. John Arrington More