Berglund Luxury Auto

Unable to address my maintenance concern I asked Berglund to check the alignment on my Volvo 1000 miles after I had the alignment done to see if the alignment met a Volvo TSB Notification. I asked Berglund to check the alignment on my Volvo 1000 miles after I had the alignment done to see if the alignment met a Volvo TSB Notification. Berglund said they aren't unable to check the alignment but had to do an alignment and needed to comply with the $1400.00 TSB. . So I took the car down the road to another maintenance facility where they had the alignment checked and documented for free in 15 minutes. The car met the Volvo TSB requirements but needed a slight Toe-In on the front end left wheel. The complete alignment was done for 1/3 the cost of Bergland. More

Couldn't have gone better unless it was free. Joe is always helpful and accommodating. I like dealing with him. Waiting area is comfortable. All work was performed within estimates timeframe. They Joe is always helpful and accommodating. I like dealing with him. Waiting area is comfortable. All work was performed within estimates timeframe. They always offer to wash my car. More

Great team! Elias, Joe and Bryan were great to work with for my new vehicle purchase. They worked around my busy schedule and gave me what I considered to be a gr Elias, Joe and Bryan were great to work with for my new vehicle purchase. They worked around my busy schedule and gave me what I considered to be a great deal on my new vehicle. I recommend this dealership and sales team to anyone in the market for a new BMW, Volvo, Mercedes or Lincoln. More

Used BMW I was pleasantly surprised with the recent buying experience of a used BMW. It has been many years since I last bought a car. This time there was a I was pleasantly surprised with the recent buying experience of a used BMW. It has been many years since I last bought a car. This time there was a reasonable fixed price, I was guided toward a car that filled my needs and wants at a better price than I had expected. The company appears honest and genuinely interested in satisfying their customers, not just trying to see how much they can sucker someone into paying. More

seat assessment; input phone Joe Camarda is the single greatest asset at this dealership. Never lose him. In fact, give him a raise as an incentive and for all his astoundingly gr Joe Camarda is the single greatest asset at this dealership. Never lose him. In fact, give him a raise as an incentive and for all his astoundingly great customer service. i'm serious. More

Excellent experience They greeted me by name when I pulled in. They had the car done when they said they would, washed, tires treated, and ready to hit the road. I was ver They greeted me by name when I pulled in. They had the car done when they said they would, washed, tires treated, and ready to hit the road. I was very impressed! More

Great Customer Service from all members of staff at Berglund Luxury Auto. They were very friendly and eager to help. We will be back for sure. from all members of staff at Berglund Luxury Auto. They were very friendly and eager to help. We will be back for sure. More

Good service. Asked more than once for an explanation for transmission maintenance notice light and was told that I would be given an answer. Never received the pro Asked more than once for an explanation for transmission maintenance notice light and was told that I would be given an answer. Never received the promised response. Couldn’t get an explanation when I picked the car up. Otherwise a good experience. More

Mercedes SUV Service Joe in the Service Department is phenomenal. He is considerate and patient when explaining service related issues. I will use this dealership going fo Joe in the Service Department is phenomenal. He is considerate and patient when explaining service related issues. I will use this dealership going forward for my Mercedes More

Service I dropped my car off for scheduled service, tire rotation and added inspection. My car was ready on schedule and clean. Randy is very accommodating. T I dropped my car off for scheduled service, tire rotation and added inspection. My car was ready on schedule and clean. Randy is very accommodating. The best service department in Lynchburg. More