Berglund Luxury Auto

Good ! I really love my car! But it has a crack in the windshield! They said it was fixed! But it’s right in my view! It is not fixed! The dealer said he wou I really love my car! But it has a crack in the windshield! They said it was fixed! But it’s right in my view! It is not fixed! The dealer said he would call me back! He has not, but didn’t mind calling me several times before I brought the car! More

Good experience Good experience- great attention from all three people with whom I worked. Gave me a good trade in amount and spent time explaining safety options on Good experience- great attention from all three people with whom I worked. Gave me a good trade in amount and spent time explaining safety options on my new car. More

Simply the best. Better than allllllll the rest!!!!!!!!!!!!! The greatest service department of all time hands down. There is no competition as far as I’m concerned. I will never let anyone else touch any of my The greatest service department of all time hands down. There is no competition as far as I’m concerned. I will never let anyone else touch any of my vehicles Thank You all!!!!!!!!!!!!!!!!!! More

Good experience Would like for parts to be more readily available rather than having to wait for them to come from Germany. Otherwise great experience. Would like a t Would like for parts to be more readily available rather than having to wait for them to come from Germany. Otherwise great experience. Would like a tire that gets more mileage. More

Great service Easy in and out. Shuttle service is a plus! Quality work. Would always return for service! Always clean and inviting. I would not take my Mercedes an Easy in and out. Shuttle service is a plus! Quality work. Would always return for service! Always clean and inviting. I would not take my Mercedes any where else More

Oil and lub service with overall multi point check Prompt, courteous service. Randy answered all my questions and the vehicle was ready in time promised.. so far, I have no reason to consider others. Prompt, courteous service. Randy answered all my questions and the vehicle was ready in time promised.. so far, I have no reason to consider others. More

Very good, just went in for routine maintenance. Good communication with service personnel and service was very prompt and thorough. Very good about keeping in touch and letting me know when vehicle Good communication with service personnel and service was very prompt and thorough. Very good about keeping in touch and letting me know when vehicle service was complete. More

Excellent service Joe Camarda is an excellent serving manager. He goes above And beyond what any other service manager has done for me in the past. He truly cares abo Joe Camarda is an excellent serving manager. He goes above And beyond what any other service manager has done for me in the past. He truly cares about you as a person. More

Mercedes in for AIRBAG Recall My vehicle was (finally) called in to be schedule for the TAKATA Airbag recall (which was started around 2012. The Service Advisor was informative, My vehicle was (finally) called in to be schedule for the TAKATA Airbag recall (which was started around 2012. The Service Advisor was informative, and cordial. More

Very helpful and friendly Two weeks ago I bought a certified 2018 GLE and was surprised to see a message for a service 'A' pop up so quickly. I called and spoke Tiffanie Mcgreg Two weeks ago I bought a certified 2018 GLE and was surprised to see a message for a service 'A' pop up so quickly. I called and spoke Tiffanie Mcgregor and she put me in contact with Joe Carmarda in the service department. Joe told me that the service had been performed but the service reminder had not been reset. We set an appointment to reset the service reminder and also to update the navigation. At the appointment time, Joe met me as I pulled into the service area and clearly stated what services would be performed.and approximately how long it would take. He offered a loaner car but I elected to just wait since it wouldn't be but about 2 hours. The waiting area was very comfortable with free WiFi, coffee, and snacks. The updates were completed as promised, plus they even washed and vacuumed my car. I did not meet the technician who actually performed the service. More