Berglund Ford

Great!!! James, Brian, and Jaden were most helpful and courteous. Questions were answered with a clear uncomplicated explanation. When I left the dealership, James, Brian, and Jaden were most helpful and courteous. Questions were answered with a clear uncomplicated explanation. When I left the dealership, I felt comfortable with my car and confident that Berglund is the best dealerships in the Roanoke Valley.. More

John is a great customer care. oil change was timely. I have been treated well there. Have great service, John answers my questions and helps me when I need service to my mazda 3. Do need to add hot tea p I have been treated well there. Have great service, John answers my questions and helps me when I need service to my mazda 3. Do need to add hot tea pods to drink station More

The works Very professional, courteous. Quality work done in a timely manner. All work and checks explained. Appointment made very easily and started work as sc Very professional, courteous. Quality work done in a timely manner. All work and checks explained. Appointment made very easily and started work as scheduled. Thanks. More

Straight Forward My experience here was great in every aspect. In purchasing the vehicle you don't feel pressured and people are friendly and straight forward. They al My experience here was great in every aspect. In purchasing the vehicle you don't feel pressured and people are friendly and straight forward. They also worked around my schedule to help me and stayed after hours. I can say the same about the service department. I was provided a very accurate estimate for service time and provided a loaner vehicle as well. More

service Dept. Fast, efficient and customer oriented. The customer lounge was comfortable and the coffee was delicious. We called day before and was given an appoint Fast, efficient and customer oriented. The customer lounge was comfortable and the coffee was delicious. We called day before and was given an appointment the next day. More

Berglund for Salem Though it took a few days and couldn’t get a rental in the mean time our vehicle was returned in great shape. Thank you to dean for always keeping me Though it took a few days and couldn’t get a rental in the mean time our vehicle was returned in great shape. Thank you to dean for always keeping me posted More

Very good experience. Our experience with Berglund Ford was good. Both Cody and Aaron were very friendly and helpful. We were pleased with our purchasing experience and w Our experience with Berglund Ford was good. Both Cody and Aaron were very friendly and helpful. We were pleased with our purchasing experience and will recommend them in the future. More

State inspection I have all my work done at this dealership for three years and have never had a problem. Everybody is courteous. Johnny mason makes it great. I have all my work done at this dealership for three years and have never had a problem. Everybody is courteous. Johnny mason makes it great. More

Ignition issues I walked in without an appointment and even though they were extremely busy they took the time to resolve my issue. Absolutely the best service that I walked in without an appointment and even though they were extremely busy they took the time to resolve my issue. Absolutely the best service that I have received from anyone, anywhere in a very long time. Thanks again. More

State inspection Went in for state inspection sticker! Asked about New piece in needed on my truck they had part in stock and they worked me in that day! Thanks! Went in for state inspection sticker! Asked about New piece in needed on my truck they had part in stock and they worked me in that day! Thanks! More