Berglund Ford

Satisfied Customer review The appointment was easy to setup. Having the option to use a loaner car for the day made this much easier on my family. I was contacted promptly wh The appointment was easy to setup. Having the option to use a loaner car for the day made this much easier on my family. I was contacted promptly when the service was complete and given details of what was found with the car. Picking up the car was just as simple and fast as dropping it off. All in all it was outstanding service. More

OUTSTANDING! Staff are always professional, helpful, friendly, and knowlegeable; Impeccable customer service; High quality of work; It is always a pleasure to w Staff are always professional, helpful, friendly, and knowlegeable; Impeccable customer service; High quality of work; It is always a pleasure to work with Johnny Mason and Ken. More

Two recalls were fixed The service department and the gentleman that processed our recalls was friendly, very accomodating, and explained in detail what the repairs would en The service department and the gentleman that processed our recalls was friendly, very accomodating, and explained in detail what the repairs would entail. Even though he explained that the service could be an all- day event, he put a rush on the service because he understood how far I had to drive to return home. I was very impressed with the customer service as well as the job being completed and "well-done". More

Always great service. They keep my Mazda CX-5 running smooth. The wait time is very reasonable and the staff are welcoming and knowledgeable, Definitely recommend. They keep my Mazda CX-5 running smooth. The wait time is very reasonable and the staff are welcoming and knowledgeable, Definitely recommend. More

Regular Maintenance Service maintenance was good as usual. Appreciated them being proactive that our inspection was due next month and getting a jump on it, saving us an Service maintenance was good as usual. Appreciated them being proactive that our inspection was due next month and getting a jump on it, saving us an extra trip. There was a small hiccup in communication by both parties involved that was resolved in a timely manner by management. More

Took a while but I think they got it Second Visit of the year. First for Spark Plugs that they got out without breaking. Second visit for Timing parts. Right after that I had a misfire, t Second Visit of the year. First for Spark Plugs that they got out without breaking. Second visit for Timing parts. Right after that I had a misfire, they re-attached a vacuum hose, didn't fix it. Finally they found a leaking radiator hose/broken clamp that was dripping water on cyl#4. So far so good. More

Great Experience! Everyone at Berglund Ford was very Professional, Personable and Considerate.. Would tell Friends, Neighbors, etc. to use them for all their Ford needs Everyone at Berglund Ford was very Professional, Personable and Considerate.. Would tell Friends, Neighbors, etc. to use them for all their Ford needs and service.. More

very good My service was for a factory recall all service employees were courtous and took my vehicle at the appointment time. The work was completed in less th My service was for a factory recall all service employees were courtous and took my vehicle at the appointment time. The work was completed in less that the estimated time which was pleasant. Usually my experience is the estimated time is longer than the estimate. More

Very thorough, quick and amazing service. Thank you so much to Johnny Wray for his expertise and handling my service journey. I'm very pleased with the work that was done on my car and the pro Thank you so much to Johnny Wray for his expertise and handling my service journey. I'm very pleased with the work that was done on my car and the professionalism was off the charts. If I have any other service issues I will definitely take them back to Berguland Ford Mazda. More

Sloppy work The day after I got my oil changed at this dealer for my almost new truck, I noticed some oil drops on my garage floor, turned out it was just the re The day after I got my oil changed at this dealer for my almost new truck, I noticed some oil drops on my garage floor, turned out it was just the result of a sloppy job by the ford service tech who never bothered to try and clean up some of the spilled oil from the filter change. A couple days after that my oil change light came on and I had to reset it myself. All I can say is when I change my own oil at home, I never have to worry about it dripping on my garage floor unless I have a leak. I think I'm just gonna do it myself from now on, at least I won't have to worry about oil on my newly painted garage floor. More