Berglund Ford

Lied to about rotation Rotation was never done after my vehicle was supposed to be finished . Technician said he had did a tire rotation which was never performed . But he t Rotation was never done after my vehicle was supposed to be finished . Technician said he had did a tire rotation which was never performed . But he told me it had been . More

recall It was ok but time after time I have ask for my cell number and email to be updated and still emails sent to son's. It was ok but time after time I have ask for my cell number and email to be updated and still emails sent to son's. More

Friendly courteous service. Everything was done as promised, when promised. Got a call when it was ready and pickup was super easy. Very friendly people in the service departmen Everything was done as promised, when promised. Got a call when it was ready and pickup was super easy. Very friendly people in the service department. More

Friendly service and quick service! I had an appointment at 8:30 am for a oil change, tire rotation, and state inspection. I had just gotten off work after working 13 hrs and Johnny was I had an appointment at 8:30 am for a oil change, tire rotation, and state inspection. I had just gotten off work after working 13 hrs and Johnny was super friendly and they had everything done in less than an hour!!! It’s nice to see people there that you have seen for years makes for great customer service!!! More

Thorough, nice, and helpful I had a pleasant experience. Clean and nice waiting area. Employees in the service area were easy to deal with, quick check-in with minimal wait tim I had a pleasant experience. Clean and nice waiting area. Employees in the service area were easy to deal with, quick check-in with minimal wait time. More

Mazda recalls, oil change, and regular check up. Johnny was very easy to work with and a total gentleman. Covered the bill and explained all the charges in detail. Very nice to work with on schedulin Johnny was very easy to work with and a total gentleman. Covered the bill and explained all the charges in detail. Very nice to work with on scheduling and providing me a vehicle to take to work. More

Quick, Easy, Good Reservation process quick. Friendly helpful. Arrived 1 hour early took me right in did the work and also fixed fender problem. Left with work complete Reservation process quick. Friendly helpful. Arrived 1 hour early took me right in did the work and also fixed fender problem. Left with work completed at my actually scheduled appointment time. More

Recall My car had two recalls. When mine was done, I picked it and it was making a noise that it was not before and got louder and worse on the way home, cam My car had two recalls. When mine was done, I picked it and it was making a noise that it was not before and got louder and worse on the way home, came from the brakes. When I got home noticed my under pin fender was busted and the lug nuts were not tightened all the way either. I did not sign off on any damages before leaving but picked my car up and it was definitely not in the shape it was when I left it. Also had to put gas back in the loner car, which I don't think I should have due to the only reason my car was in their care was because of a manufacturer recall. More

Brakes getting done Johnny Mason has been outstanding with the work on this car since I've brought it in since August. Everything he has done has been nothing short of fa Johnny Mason has been outstanding with the work on this car since I've brought it in since August. Everything he has done has been nothing short of fantastic. More

Fast service I called on a Monday and they scheduled my service appointment for Wednesday. My truck was complete by 10:00 am Wednesday. My service advisor was very I called on a Monday and they scheduled my service appointment for Wednesday. My truck was complete by 10:00 am Wednesday. My service advisor was very friendly. More