Berglund Ford
Salem, VA
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547 Reviews of Berglund Ford
Service Josh is always very helpful and explains in detail anything that needs to be fixed Everyone is always very helpful and friendly quality of service Josh is always very helpful and explains in detail anything that needs to be fixed Everyone is always very helpful and friendly quality of service and time to pickup is very fast.. More
Excellent friendly service Everyone was courteous all the way from appointment thru check in to repair , friendly very nice new clean atmosphere. Excellent work will definitely Everyone was courteous all the way from appointment thru check in to repair , friendly very nice new clean atmosphere. Excellent work will definitely come here again. More
Excellent Service Everyone was very helpful and friendly. They answered my questions with great care which made the whole process easier. Definitely recommend to anyone Everyone was very helpful and friendly. They answered my questions with great care which made the whole process easier. Definitely recommend to anyone that is interested! More
Happy customer Everyone on this team went above and beyond to help us. We would definitely deal here again. They made us feel like they really listened to what we wa Everyone on this team went above and beyond to help us. We would definitely deal here again. They made us feel like they really listened to what we wanted and were not pushy. More
Purchase of 2017 Ford Escape Berglund is always my dealership of choice. I have purchased every car I have owned here. I value the relationships I have with the staff. Berglund is always my dealership of choice. I have purchased every car I have owned here. I value the relationships I have with the staff. More
great job berglund I took my daughters ford escape in for a new battery was told about an hour they were right on the tech man that replaced the battery saw that the wip I took my daughters ford escape in for a new battery was told about an hour they were right on the tech man that replaced the battery saw that the wiper blades were bad he replaced them for me took about 15 minutes dean and josh were great to work with thanks Berglund you got great people there thank you all More
Berglund Ford Fast and courteous ! The whole team is AWESOME ! From Randy Bivens in sales to Melissa in service! Randy stayed on top and in touch with my issue and Fast and courteous ! The whole team is AWESOME ! From Randy Bivens in sales to Melissa in service! Randy stayed on top and in touch with my issue and the team really took care of me. Josh,Corrine and Dean make a great team! Can't forget Johnny Mason down in Mazda he helped out too! Special thanks to Melissa she is so sweet,her smile lights up the service room. More
Great service My visit here was great. First car I’ve ever bought from a dealership and wasn’t sure what to expect. All the guys there were super friendly. Showed m My visit here was great. First car I’ve ever bought from a dealership and wasn’t sure what to expect. All the guys there were super friendly. Showed me a couple models and helped me get the car I wanted More
Trade two vehicles for two vehicles Good experience. Sam Edmonds was very helpful and understanding. I had a good idea on what I wanted to do and Sam took time to understand what I wante Good experience. Sam Edmonds was very helpful and understanding. I had a good idea on what I wanted to do and Sam took time to understand what I wanted and helped to facilitate the desired outcome. When I needed help to reach a price that I could live Sam was able to help negotiate a better trade in value on my vehicles which is what sealed the deal. Took all day to get everything done which was mostly my fault as I had scheduled other appointments that day and had to leave and come back twice. No one was pushy and no one tried to force anything on me that I wasn't expecting. I received excellent service even after the purchase was completed to resolve vehicle issues discovered after I left. Will be back for future vehicle needs. More
Great Service Johnny and his techs get me in and out very quickly... they understand my concerns and call with estimate prior to working..I'll continue to have my v Johnny and his techs get me in and out very quickly... they understand my concerns and call with estimate prior to working..I'll continue to have my vehicle's serviced there... More