Berglund Ford

Great Staff but costly. Had a egr code come up. First problem was told needed new egr cooler. 1000.00 + . While being fixed left rear was hit by lift. They had Colors on para Had a egr code come up. First problem was told needed new egr cooler. 1000.00 + . While being fixed left rear was hit by lift. They had Colors on parade fix, poor job. Got back and started to loose anti freeze, never had lost before. But now paying again on a egr valve. And having to drop off a third time to re-do rear panel. Staff is nice, but can’t afford to keep putting parts on a truck with 49k miles. Think BS has to be call on a code turning into a leak. Used a gallon of orange motor craft. Try to find that at Advance. Not Happy and rant is over. More

Excellent Service I always take my Mustang and my F-150 here for service. They are quick and efficient. Never had a problem with them. Highly recommend them. I always take my Mustang and my F-150 here for service. They are quick and efficient. Never had a problem with them. Highly recommend them. More

Great Very helpful. All policies and financial obligations gone over throughly and comprehensible. All workings of vehicle shown for clarity o usage. Al Very helpful. All policies and financial obligations gone over throughly and comprehensible. All workings of vehicle shown for clarity o usage. All financial obligations with respect to offered plans for vehicle insurance explained as well as protection of potential issues. Well informed. More

Excellent Given an appointment the very next morning after my service call. Very prompt and efficient with the repair. with my description of the problem I was Given an appointment the very next morning after my service call. Very prompt and efficient with the repair. with my description of the problem I was having seriknew exactly what the issue was. More

Excellent Josh in the ford service is a great worker.. he is easy to deal with and is awesome in answering all your quistions .. He is very knowledgeable. Josh in the ford service is a great worker.. he is easy to deal with and is awesome in answering all your quistions .. He is very knowledgeable. More

Stop in for a quick stat inspection No appointment needed on a Saturday morning and I didn’t have to wait long for the service. The new waiting room and showroom is very nice and clean. No appointment needed on a Saturday morning and I didn’t have to wait long for the service. The new waiting room and showroom is very nice and clean. Thanks More

Great Customer Service! Berglund Mazda is the best in the Roanoke Valley for Service and Maintenance. Johnny Mason is a honest and always explains everything in detail; he is Berglund Mazda is the best in the Roanoke Valley for Service and Maintenance. Johnny Mason is a honest and always explains everything in detail; he is always helpful and courteous to me and my wife. I brought my Mazda CX-5 for a Virginia State Inspection and I was done as promised--on time! I appreciate the great job and I, for one, feel like a part of the Berglund Mazda Family--thank you so much! Perry C Taylor Jr (Ace) More

Always a good experience at Berglund, Dean, Johnny and Josh are the best. I would not take my 2 Fords any where else.I have been using Berglund Service since 2005 when I bought my new F25 Dean, Johnny and Josh are the best. I would not take my 2 Fords any where else.I have been using Berglund Service since 2005 when I bought my new F250 More

Reliable service experience I rate Berglund Ford highly, because I have used their service for years and been highly satisfied. I always feel welcome, and that the service manag I rate Berglund Ford highly, because I have used their service for years and been highly satisfied. I always feel welcome, and that the service managers listen to my requests. They also explain any work that needs to be done to me before it is performed. I get an explanation even for simple service intervals when there are no real problems that need to be addressed. More

Great service! Brought vehicle in for a state inspection. Very quick and friendly service. Had coupon for free inspection and everything went well. Very nice wait Brought vehicle in for a state inspection. Very quick and friendly service. Had coupon for free inspection and everything went well. Very nice waiting area. More