Berglund Ford

Air bag warning and tire repair I left my Explorer for repairs because I was going to need it for the end of the week for a trip. They were having a difficult time getting the proble I left my Explorer for repairs because I was going to need it for the end of the week for a trip. They were having a difficult time getting the problem resolved. But they were able to get it done. They also gave me a loaner to use for the week. More

Recall 19SO7B. Recall was performed on my 2011 FORD F150 PICKUP.WAIT TIME WAS ABOUT AN HOUR AND EVERYONE WAS COURTEOUS AND FRIENDLY..WORK WAS PERFORMED AS PROMISED A Recall was performed on my 2011 FORD F150 PICKUP.WAIT TIME WAS ABOUT AN HOUR AND EVERYONE WAS COURTEOUS AND FRIENDLY..WORK WAS PERFORMED AS PROMISED AND ON THE DAY IT WAS SCHEDULED.VERY SATISFIED WITH THE SERVICE DEPARTMENT PERSONNEL. More

Excellent service Paul Poindexter was amazing. We really enjoyed working with him. The only downside is the wait for the finance department. I would just recommend h Paul Poindexter was amazing. We really enjoyed working with him. The only downside is the wait for the finance department. I would just recommend hiring another finance person. More

Service on Ford Edge When I make an appointment for my car's needs I am taken care of promptly and to my satisfaction Friendly employees always on duty. When I make an appointment for my car's needs I am taken care of promptly and to my satisfaction Friendly employees always on duty. More

not honest on prices, three different prices, quote of $740.00 $321.00 final $620.08 missed trip due to time in stop; bottom line very bad service on prices, three different prices, quote of $740.00 $321.00 final $620.08 missed trip due to time in stop; bottom line very bad service More

Service on my 2018 Explorer I brought my Explorer in for a 15000 mile service on a Saturday morning.. They were very timely in getting the work done. Made arrangements for me t I brought my Explorer in for a 15000 mile service on a Saturday morning.. They were very timely in getting the work done. Made arrangements for me to leave it and get it fixed the first part of the following week because I was leaving the following Friday to go out of town. They also gave me a loaner because I live in Moneta. More

oil change Was able to set up an appointment quickly. the staff was friendly and courteous. They had coffee ! Even though I only came in for service, Jaden showe Was able to set up an appointment quickly. the staff was friendly and courteous. They had coffee ! Even though I only came in for service, Jaden showed me some of the Explorers on the lot, and even took the time to fix my coffee! Thanks. More

Excellent Service We had issues with a 2015 F150 that we had recently purchase. This was a repeat service as issue wasn't resolved with first service - basically becaus We had issues with a 2015 F150 that we had recently purchase. This was a repeat service as issue wasn't resolved with first service - basically because codes were erased when ignition was turned off. This visit, truck was left on and codes were recovered. Problem was taken care of and truck was returned within 4 days. Staff was responsive and professional.i More

Great service! I dropped my car off for service and was able to get a loaner car and be in and out quickly. The cost of service came in under budget. I dropped my car off for service and was able to get a loaner car and be in and out quickly. The cost of service came in under budget. More

Oil change Service center was wonderful check in was a good experience. Johnny mason was very friendly and courteous at check in. Was very impressed about the re Service center was wonderful check in was a good experience. Johnny mason was very friendly and courteous at check in. Was very impressed about the remodel More