Berglund Ford

Won’t return because of Tim. Was ready to buy a new car Tim said he didn’t want to xxxx with my car he had other xxxx to do. Is this how employees talk infront of customers? Tim said he didn’t want to xxxx with my car he had other xxxx to do. Is this how employees talk infront of customers? More

Transmission service They fixed the issue that I had. If I had a complaint, it would be lack of communication from Berglund letting me know the progress of the repair. I They fixed the issue that I had. If I had a complaint, it would be lack of communication from Berglund letting me know the progress of the repair. I kept having to call to check on it. Overall, I am happy with the service and quality of work I have gotten from Berglund over the years. The Berglund phone system needs work. Sometimes the phone is never answered. The wait music or whatever you want to call, a boring after a few minutes. More

Service Scheduled Oil change and state inspection. Great customer service as always when I come into the dealership. Picked car up at requested time as well. Scheduled Oil change and state inspection. Great customer service as always when I come into the dealership. Picked car up at requested time as well. Big thank you to Dean who always takes care and goes above and beyond to be sure things are done correct and on time. Thank you! More

Experience They showed me a great first time experience. Also took time to explain what I’m getting into. That was very appreciative. I would refer them in futur They showed me a great first time experience. Also took time to explain what I’m getting into. That was very appreciative. I would refer them in future purchases. More

State Inspection Great service. State inspection was free due to buying the 2018 car the month the inspection was due compliments of our salesman. Fast and efficient Great service. State inspection was free due to buying the 2018 car the month the inspection was due compliments of our salesman. Fast and efficient service. More

Excellent My experience was excellent when purchasing my new Ford Explorer. Thank you Larry Perry. I would recommend this dealership and Larry Perry. Thanks aga My experience was excellent when purchasing my new Ford Explorer. Thank you Larry Perry. I would recommend this dealership and Larry Perry. Thanks again for the great service! More

Mazda Service is Dependable and Terrific Johnny always takes care of my car. Always courteous and time sensitive. He lets me know what to expect and I am not blind sided. Johnny always checks Johnny always takes care of my car. Always courteous and time sensitive. He lets me know what to expect and I am not blind sided. Johnny always checks for any updates or other that may be needed. I feel as Mazda Service Johnny has my back. I wonder why the review is Ford? More

Not bad Everyone was courteous is always. But it did take almost a month to replace a water pump. Also Steve he said he was the maintenance dispatcher said th Everyone was courteous is always. But it did take almost a month to replace a water pump. Also Steve he said he was the maintenance dispatcher said that he wouldn't charge me for the state inspection. The state inspection charge was on my bill and when I asked him about it he said he didn't know a thing about what I was talking about. More

Experienced car problem while travelling. Everyone associated with Mazda service went out of their way to help me when my car became disabled while travelling through the area. I was given rid Everyone associated with Mazda service went out of their way to help me when my car became disabled while travelling through the area. I was given rides to and from a nearby motel while the service department analyzed the problem, which turned out to be a failed transmission.( which was under warranty) Johnny Mason was terrific: ordered a new transmission immediately and arranged for Mazda to pay for a rental car so that I could continue my trip, which was very much appreciated. He was patient, courteous, efficient and personable. Can't say enough about how good he was. Also, cudos to the service technicians. This wonderful treatment was even more wonderful since I was not a regular customer, but rather a stranded motorist passing through. More

Review Larry was excellent to work with. Very friendly and helpful, I would recommend talking to him. He went above and beyond to assist us. Excellent Larry was excellent to work with. Very friendly and helpful, I would recommend talking to him. He went above and beyond to assist us. Excellent More