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Berglund Ford

Salem, VA

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547 Reviews

834 E Main St.

Salem, VA

24153

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547 Reviews of Berglund Ford

June 19, 2019

Easy...In and Out I went in to sign a paper and and had a question about how something worked on my car. Brian was more than happy to help me. He solved my problem. More

by lisa7gizmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bowles
June 19, 2019

10,000 mile checkup Great— got in and out very quickly. Only thing is that the tIre pressures vehicle gives don’t match what report says. Report says all 35, vehicle say More

by ltrease
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Carroll
June 19, 2019

Great Service Johnny is always helpful & makes getting my Mazda serviced a great experience. He answers any questions that I have and always has good suggestions fo More

by TRAIL154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Mason
June 18, 2019

My 2014 CX5 Mazda car doors will not lock ! Less than 50K miles and no way to lock my car ! Dealership needs $250.00 to fix ? I am contacting Mazda Corp for answers - help ! More

by m28c17
Recommend Dealer
No
Employees Worked With
John Allen, Dean Carroll , Josh Moyer, Steve Orange, Johnny Mason
June 17, 2019

Poor Customer Service I had to initiate all calls to check on the repair status of my car. Several days went by and heard nothing from anyone. I was promised my car would b More

by kcmowbray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Moyer, Brian Bowles
June 15, 2019

Great caring service. I love my Mazda CX-5. So finding out it would be more expensive to fix than buy another car I was very sad. The team were considerate and very helpful More

by CHERIEAUSTIN92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Mason
June 12, 2019

MAZDA SERVICE It's always a pleasure doing business with Johnny, he's knowledgable, friendly, and professional. They always get my car fixed up and at a reasonable More

by Teenie9546
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Mason
June 12, 2019

Staff is fantastic. The sales team and managers are amazing! They go above and beyond to make sure you are happy. I have purchased 3 cars there and have been pleased ever More

by bigbruin70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brookshier, Matt Bishop, Sam Edmonds
June 07, 2019

Oil change and tire rotation The employees were easy to work with. The scheduling date was quick. The work to be done was worth waiting for. Did not wait long at all. Very upbeat More

by crottsrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McPherson
June 07, 2019

The service was quick and good The people are friendly and answer all your questions. They take time with you and explain what they are doing. I will be back there for future servic More

by ldunn1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Bivens, Josh Moyer
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