Berglund Ford
Salem, VA
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547 Reviews of Berglund Ford
Minor mirror issue Great group of employees from service, reception to sales. The only place I will ever purchase a vehicle from. Everything went smooth and was handled Great group of employees from service, reception to sales. The only place I will ever purchase a vehicle from. Everything went smooth and was handled professionally. More
Easiest car purchase ever This was absolutely the easiest car purchase I've ever made thanks to the great work from Alex Rodriguez and the other folks at Berglund Ford. Having This was absolutely the easiest car purchase I've ever made thanks to the great work from Alex Rodriguez and the other folks at Berglund Ford. Having done quite a bit of research on options and pricing around the state, Alex presented a price right away that met my requirements. He professionalism was MUCH appreciated, and the car (Mustang Bullitt) is awesome as well. I would highly recommend purchasing a car from Berglund and Alex, especially if you come prepared for what you want and have done some research on pricing. A+ experience! More
2019 Truck Purchase Started with Brian Bowles, and Jaden Kenny completed the purchase. This is our 3rd New vehicle from Berglund and we are very please with the overall Started with Brian Bowles, and Jaden Kenny completed the purchase. This is our 3rd New vehicle from Berglund and we are very please with the overall experience. Both were very professional. Jaden was a pleasure to work with. He seemed to be educated /knowledgeable about our New F-150 Lariat. We listened and learned a lot. Mark Weddle, Finance officer was also a pleasure to work with. Very informative and made the flow of paperwork smooth and seamless. The Berglund atmosphere was friendly and professional. More
Sales Had a great salesperson, Jaden awsered my questions and did a good job explaining things. Thank you Jaden. I would ask for you in the future. Had a great salesperson, Jaden awsered my questions and did a good job explaining things. Thank you Jaden. I would ask for you in the future. More
Service Dean always helps get my vehicle into the schedule for service and I am able to get everything done quickly, always pleased with this department. Dean always helps get my vehicle into the schedule for service and I am able to get everything done quickly, always pleased with this department. More
Very good buying experience! The sales and financing team were very helpful and professional. Never felt like they were pressuring me into a purchase! Overall, this was a good car The sales and financing team were very helpful and professional. Never felt like they were pressuring me into a purchase! Overall, this was a good car buying experience. More
Fast, quick service I didn't have an appointment and they worked me in and got by car back to me quicker that they had originally planned, I was on my way very quickly. I didn't have an appointment and they worked me in and got by car back to me quicker that they had originally planned, I was on my way very quickly. More
Great work most of the time. You keep appoints as scheduled. No waiting. You always try to make my appointment pleasant . You have a comfortable waiting area.with snacks and free You keep appoints as scheduled. No waiting. You always try to make my appointment pleasant . You have a comfortable waiting area.with snacks and free water. More
Two flat tires in one day - but Berglund Mazda saved the day I developed a slow leak in my front left tire, and asked to get it in ASAP. They got me in the next day and as I pulled in I found that my left rear t I developed a slow leak in my front left tire, and asked to get it in ASAP. They got me in the next day and as I pulled in I found that my left rear tire was almost flat! I had checked the tire pressure of all 4 tires the day before, so it had to have happened between the time I made the appointment and the time I brought it in. Ken Valentine the Tech found a piece of a nail in the front tire, and 2 nails in the back, and was able to safely patch/plug all 3 and get me back on the road. Thank you!!! And yes I am using a magnet bar to check my home and work areas to make sure there are no more nails lurking around! More
Easy buying process! I had a great experience purchasing my new vehicle from Berglund Ford. Jaden was amazing to work with; he was knowledgeable about the vehicles he sho I had a great experience purchasing my new vehicle from Berglund Ford. Jaden was amazing to work with; he was knowledgeable about the vehicles he showed us and very helpful during the purchasing process. The financing manager was also helpful as was the GM, Robbie Brookshier. More