Berglund Ford

Good service experience, honest people Thought I just needed a state inspection and an oil change, but my car conked out on the way there so I knew I had other problems. I appreciate the w Thought I just needed a state inspection and an oil change, but my car conked out on the way there so I knew I had other problems. I appreciate the way they worked me in and got my car running again. I've been a customer of Berglund Ford for 17 years (3 vehicles) and I trust them. I inadvertently left $100 in cash in the glove compartment (right on top - in plain view) and I sure was surprised when I opened it and the money was still there! More

Great Experience, Returning Customer for the 4th Purchase This is our 4th vehicle purchase from Berglund Ford. Great experience, wonderful staff, no pressure sale. Service department was very friendly and h This is our 4th vehicle purchase from Berglund Ford. Great experience, wonderful staff, no pressure sale. Service department was very friendly and helpful with a couple touchups. More

Good service center Dean Carroll was professional and polite. He had good knowledge of the 2015 Ford Edge. We will come back to Berglund Ford because of him. Dean Carroll was professional and polite. He had good knowledge of the 2015 Ford Edge. We will come back to Berglund Ford because of him. More

Painless People were helpful and processing was very fast. Great experience.They were very friendly and that helped relieve the stress of making a big purchase People were helpful and processing was very fast. Great experience.They were very friendly and that helped relieve the stress of making a big purchase. More

Attentive to my concerns, friendly, welcoming, professional I believe the most important characteristic of any service center is individual attention to the customer's need. It simultaneously instills confiden I believe the most important characteristic of any service center is individual attention to the customer's need. It simultaneously instills confidence and reassurance that I have come to the right place to entrust one of my most valued assets into your care. Josh Moyer and Dean Carroll do that consistently for me. More

Stress free I'm always happy with my service and relax. I know that sounds weird but I don't have to worry that they will tell me I need something done that's not I'm always happy with my service and relax. I know that sounds weird but I don't have to worry that they will tell me I need something done that's not necessary. Very honest thank you. More

Inspection Great experience. Great team. The staff was extremely helpful and friendly. The service was quick and timely and I did not have to wait very long a Great experience. Great team. The staff was extremely helpful and friendly. The service was quick and timely and I did not have to wait very long at all. More

Hassle free car buying experience Sam Edmonds was very knowledgeable about the CX-5 and went above and beyond to acquire the title of the trade in that we did not bring, Matt was very Sam Edmonds was very knowledgeable about the CX-5 and went above and beyond to acquire the title of the trade in that we did not bring, Matt was very pleasant and made us feel at ease with our purchase. More

Best service ever I've never been to a better dealership!! The advisors, Dean, Josh, Corrine and Melissa have got to be, by far the best ive ever seen. And the quality I've never been to a better dealership!! The advisors, Dean, Josh, Corrine and Melissa have got to be, by far the best ive ever seen. And the quality of work is far beyond expectations. LOVE this place and the people that work there!!! More

Oil change I had my oil changed by appointment went on time in and out in 20 minutes . I go back to Salem because of the service and friendly staff I had my oil changed by appointment went on time in and out in 20 minutes . I go back to Salem because of the service and friendly staff More