Berglund Ford

Friendly and thorough staff The staff was very thorough in explaining what needed to be done with the car. However, someone was cleaning in the lounge and the cleaning chemicals The staff was very thorough in explaining what needed to be done with the car. However, someone was cleaning in the lounge and the cleaning chemicals (Pine Sol, perhaps) was very overwhelming. I had my 7 year old daughter with me who started to get a headache. I appreciate the company's cleanliness, however. More

thanx good job Bought my explorer at berglund, have my service done at berglund and when I buy another ford it will be at berglund. What more can I say! Bought my explorer at berglund, have my service done at berglund and when I buy another ford it will be at berglund. What more can I say! More

Great Service The service was scheduled for a good time and was carried out quickly and efficiently. The waiting room was reasonably comfortable, but I could have d The service was scheduled for a good time and was carried out quickly and efficiently. The waiting room was reasonably comfortable, but I could have done without the music. More

They dont have the knowledge or experience to work on vehicl They have worked on my 2016 Ford F150 with 30k 5 different times and can't fix the problem. Having to take it to another dealer. They have worked on my 2016 Ford F150 with 30k 5 different times and can't fix the problem. Having to take it to another dealer. More

Always excellent service My actual appointment was the next day (I got my days mixed up) and Dean took me in anyway!! Excellent customer service! He got me in there and out My actual appointment was the next day (I got my days mixed up) and Dean took me in anyway!! Excellent customer service! He got me in there and out of there in 45 minutes. Very friendly and accommodating. More

Ford Recalls I have bought a lot of vehicles in my time but never from this dealership. the staff was so nice and welcoming. The service department was spotless. I have bought a lot of vehicles in my time but never from this dealership. the staff was so nice and welcoming. The service department was spotless. They even brought me my Explorer (agnes) so I wouldn't get wet. It looked like it was going to rain. After the recalls were fixed they did a 12 point inspection. More

In and out with no fuss.. Brought one of our vehicles in for an oil change and state inspection. We were in and out in under an hour. I can't imagine how the experience could b Brought one of our vehicles in for an oil change and state inspection. We were in and out in under an hour. I can't imagine how the experience could be improved. More

Very good service So far very happy with all the services that has been performed to my Mazda CX9,except one small issue -setting appointment on line .Almost every time So far very happy with all the services that has been performed to my Mazda CX9,except one small issue -setting appointment on line .Almost every time have to call and confirm . More

Servicing my trucks Always real helpful quick to getting my vehicles in and servicing them or fixing the issue that I have with them quick to tell me what’s wrong and wha Always real helpful quick to getting my vehicles in and servicing them or fixing the issue that I have with them quick to tell me what’s wrong and what can be done to fix it. More

Great customer service! The technician was very nice and easy to deal with. She followed up at the end to make sure they had.done everything I wanted done. The technician was very nice and easy to deal with. She followed up at the end to make sure they had.done everything I wanted done. More