Berglund Ford
Salem, VA
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547 Reviews of Berglund Ford
Professional and timly update I had an appointment to have my PCM updated. Mr. J. Mason is always there to get ready for the job and so pleasant to work with. The service is on t I had an appointment to have my PCM updated. Mr. J. Mason is always there to get ready for the job and so pleasant to work with. The service is on time, professional and well done. Todate it is trustworthy service. I am not sure how to make the change, but if anybody reads this, please not that William passed away on April 18, 2019. I would appreciate it if you would take his name off the mailings and use mine: Jennie Sue Murdock. Thank you very much. More
Service Was not happy with price of change. Didn’t know there was a new price for oil change. So I probably will not be back for this. Was not happy with price of change. Didn’t know there was a new price for oil change. So I probably will not be back for this. More
Great service Had 10:30 appointment. Took me right in.45 minutes later everything was done. Oil change,Infotainment update, state inspection. great waiting area. Jo Had 10:30 appointment. Took me right in.45 minutes later everything was done. Oil change,Infotainment update, state inspection. great waiting area. Johnny Mason was as always very nice and courteous. More
Great people The team of people were honest, friendly, and helpful. Both people I worked with went out of their way to get me a fair deal and not over sell me. The team of people were honest, friendly, and helpful. Both people I worked with went out of their way to get me a fair deal and not over sell me. More
A software update The people at Berglund are professional and courteous. The repair shop is clean and organized. The repairs were for an update to the HMI and operating The people at Berglund are professional and courteous. The repair shop is clean and organized. The repairs were for an update to the HMI and operating program. More
Great Service As always I received excellent service in a timely manner. Everyone was so helpful and friendly. Keep up the great work. And thanks so much. As always I received excellent service in a timely manner. Everyone was so helpful and friendly. Keep up the great work. And thanks so much. More
Great dealership!! The online service was not working that day but they took my car in and serviced it in a reasonable amount of time. Everyone was exceptionally friendl The online service was not working that day but they took my car in and serviced it in a reasonable amount of time. Everyone was exceptionally friendly. More
Everthing went well. Berglund took care of vehicle on time. People were very friendly and professional. I just got a inspection and was only there 45 minutes. Would recomm Berglund took care of vehicle on time. People were very friendly and professional. I just got a inspection and was only there 45 minutes. Would recommend Berglund. More
Awesome, Quick, and Friendly Called for an appointment, they had availability immediately. Upon arrival I was met with a very friendly staff. New facility that was clean and welco Called for an appointment, they had availability immediately. Upon arrival I was met with a very friendly staff. New facility that was clean and welcoming. Service took about an hour which was disclosed up front and then I was on my way. More
Courteous Experienced Staff Scheduled appointment for an oil change, tire rotation and balancing tires. Took longer than expected due to my tire having a manufacturers defect. Scheduled appointment for an oil change, tire rotation and balancing tires. Took longer than expected due to my tire having a manufacturers defect. Staff were knowledgeable and friendly.and I highly recommend this service center. More