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Berglund Ford

Salem, VA

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547 Reviews

834 E Main St.

Salem, VA

24153

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547 Reviews of Berglund Ford

September 21, 2019

Professional and timly update I had an appointment to have my PCM updated. Mr. J. Mason is always there to get ready for the job and so pleasant to work with. The service is on t More

by jswfmurd35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam...had sold me the car initially. You need to update your list. Zeke is no longer there and there may be others., Johnny Mason
September 20, 2019

Service Was not happy with price of change. Didn’t know there was a new price for oil change. So I probably will not be back for this. More

by MIKESTUMP49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Moyer
September 18, 2019

Great service Had 10:30 appointment. Took me right in.45 minutes later everything was done. Oil change,Infotainment update, state inspection. great waiting area. Jo More

by sbr66491
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Mason
September 17, 2019

Great people The team of people were honest, friendly, and helpful. Both people I worked with went out of their way to get me a fair deal and not over sell me. More

by HEY19ALICIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Loder, Paul Poindexter
September 16, 2019

A software update The people at Berglund are professional and courteous. The repair shop is clean and organized. The repairs were for an update to the HMI and operating More

by stephenshrader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Mason
September 16, 2019

Great Service As always I received excellent service in a timely manner. Everyone was so helpful and friendly. Keep up the great work. And thanks so much. More

by AndieJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The young lady st the front desk, Dean Carroll
September 13, 2019

Great dealership!! The online service was not working that day but they took my car in and serviced it in a reasonable amount of time. Everyone was exceptionally friendl More

by bferrell1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Moyer
September 12, 2019

Everthing went well. Berglund took care of vehicle on time. People were very friendly and professional. I just got a inspection and was only there 45 minutes. Would recomm More

by Painter54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The young lady that took care of me never had a name tag but she was very good at her job. , Josh Moyer
September 12, 2019

Awesome, Quick, and Friendly Called for an appointment, they had availability immediately. Upon arrival I was met with a very friendly staff. New facility that was clean and welco More

by SPENCA12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
September 12, 2019

Courteous Experienced Staff Scheduled appointment for an oil change, tire rotation and balancing tires. Took longer than expected due to my tire having a manufacturers defect. More

by A.T. Mulvihill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendall Wray, Johnny Mason
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