Back

Berglund Ford

Salem, VA

not yet
rated
547 Reviews

834 E Main St.

Salem, VA

24153

Directions

Filter Reviews by Keyword

By Type

547 Reviews of Berglund Ford

October 30, 2019

Great experience. In my search for the perfect vehicle, both Jaden Kenny and Brian Bowles provided great customer service. While I was a bit particular in my needs and More

by APRILSTATON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaden Kenny, Brian Bowles
October 30, 2019

I'm over all a good experience We were greeted as we walked in the door by Melissa. Our experience with Berglund Ford has always been good. My only complaint would be and I have exp More

by ldemsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon
October 29, 2019

Great customer service experience Melissa was super friendly setting up my appointment then checking me in when the day arrived. She offered to get someone to take me to work. This wa More

by GFIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa, Dean Carroll
October 29, 2019

Fast & Friendly I pulled in & was met at the door, asked if I was Ashley and I said, “yes?!” The lady was very friendly and welcoming and my inspection was done withi More

by A.AGx2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure, but she was a dark haired female.
October 25, 2019

Great visit I had a great visit on Wednesday with Ron. He explained everything to a tee. I would recommend this dealership to all. All went smooth. They even fixe More

by RWILSON1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Ginger, Aaron Durst, Dean Carroll
October 23, 2019

First time oil change I had a great experience. I dropped off my truck in the morning and it was done in the afternoon like they said it would be. More

by White Lightening
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think her name was Samantha
October 23, 2019

I had the best experience and would recommend it to anyone! My salesman, John, was excellent and very helpful ! He made the process very smooth. I will return again to work with berglund and recommend my friend More

by jillhiggin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brookshier, John Templeton, Matt Bishop
October 23, 2019

Great service experience! I made an appointment to have the first oil change and filter on our new Mazda 3 hatchback. They also rotated the tires. Johnny and Ken were very at More

by gfreed1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken, I do not know his last name. He is a mechanic. I appreciated his attention to detail. , Johnny Mason
October 22, 2019

Oil Change and tires rotation Made appointment on line arrived for service and Johnny got me right in and had me out of there fast Very satisfied with visit and also got coupon fo More

by marksherry7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Mason
October 18, 2019

Annual Vehicle Inspection Used the Quick Lane for my annual vehicle inspection. Was in and out before I even had time to relax in their comfortable remodeled lounge! More

by jjnar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young lady at the Quick Lane desk.
...
19
...