Berglund Ford
Salem, VA
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547 Reviews of Berglund Ford
Excellent service from the time I entered the door to the time I left. Friendly. Not sure of the names the guy that always sits to the right at the service service from the time I entered the door to the time I left. Friendly. Not sure of the names the guy that always sits to the right at the service (dark hair) very friendly and the girl who does state inspections who is also very friendly. More
Great, easy purchase of new Mazda 3 Sam Edmonds, salesman, was professional, very knowledgeable and extremely helpful in explaining the choices in models and packages for us. He answered Sam Edmonds, salesman, was professional, very knowledgeable and extremely helpful in explaining the choices in models and packages for us. He answered all of our questions readily and fully, and made this purchase easy, and quick. We would definitely recommend Sam as a salesman and Berglund for a dealer. More
F-150 inspection and emergency brake repair Takes way too long for anyone to answer. I called the service desk, no one answered, eventually the main admin answered and sent me back to service wh Takes way too long for anyone to answer. I called the service desk, no one answered, eventually the main admin answered and sent me back to service where they again took too long to pick up. Staff is friendly and answered all my questions and explained what was going on. However they needed to order a part and they apparently had to reorder. My F-150 was in the shop for 7 days to fix the emergency brake (replace the cables), seems way too long to me. More
great service had serpentine belt installed. they were done before I could finish my coffee. good price for service.service advisor was informative and friendly. I had serpentine belt installed. they were done before I could finish my coffee. good price for service.service advisor was informative and friendly. I always trust their work. More
AWESOME SERVICE Berglund Ford is AMAZING!! I've never purchased a vehicle from anyone other than Berglund Ford and their service team is awesome. They go above and be Berglund Ford is AMAZING!! I've never purchased a vehicle from anyone other than Berglund Ford and their service team is awesome. They go above and beyond to make sure that my needs are met even if it's a short order request. More
Always prompt and courteous service! Berglund Ford always does their best to get me taken care of in a timely manner. I appreciate the fact that they are willing to work with my schedule Berglund Ford always does their best to get me taken care of in a timely manner. I appreciate the fact that they are willing to work with my schedule to get me in and out. More
GREAT SERVICE Was done in a very fast and professional service Would definitely come back to the Berglund service center if I need a recall done or service Was done in a very fast and professional service Would definitely come back to the Berglund service center if I need a recall done or service More
Very good service. Everyone was very helpful and worked hard Everyone was very friendly and helpful in all areas. They went above and beyond to get me into the vehicle I wanted and to get me a lender who would w Everyone was very friendly and helpful in all areas. They went above and beyond to get me into the vehicle I wanted and to get me a lender who would work with me. Very impressed with everyone I dealt with, all very professional. More
Great People Everyone we dealt with while buying our new truck were great.Our sales rep. Jaden Kenny was wonderful to work with.He was very knowledgeable about the Everyone we dealt with while buying our new truck were great.Our sales rep. Jaden Kenny was wonderful to work with.He was very knowledgeable about the vehicle we bought and he treated us with great respect and kindness. More
Excellent experience! I was very hesitant about having to buy a new car. I was pretty much set on my price limit of getting a used vehicle. What I ended up with was incre I was very hesitant about having to buy a new car. I was pretty much set on my price limit of getting a used vehicle. What I ended up with was incredible service. A salesman (Derek!) who didn’t mind all of my husband and I’s questions, and looking at 4 different vehicles before settling on one we absolutely love and covers all of our needs. Excellent service, highly recommend these guys. More