Berglund Ford
Salem, VA
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547 Reviews of Berglund Ford
New car/ truck sales. Carter was very patient and took time to explain all features.He introduced me to the service dept. He will have a great future in sales. Carter was very patient and took time to explain all features.He introduced me to the service dept. He will have a great future in sales. More
60,,000 service Timely. Gave me a loaner car. Happy with service. Finished work within a day and I was able to get back to my job on time Timely. Gave me a loaner car. Happy with service. Finished work within a day and I was able to get back to my job on time More
My Experience I called Berglund Ford on Saturday, November 9th concerning a vehicle that I happened to come across on Carguru. Sam Edmonds answered my call and from I called Berglund Ford on Saturday, November 9th concerning a vehicle that I happened to come across on Carguru. Sam Edmonds answered my call and from the word go was very professional. I informed him that I was interested but I lived two hours away. He told me he understood and that since I was interested, he would set an appointment for me later in the day. My wife and I drove the two drive and was not disappointed. The car was what I expected, Sam was professional and informative and Mark, the finance officer was great; getting me the best financial option available. I would and will definitely recommend Berglund Ford to my family and friends. More
2019 Ford Edge The Edge has exactly what we wanted. Jaden was great to work with and really got the best deal for us!! Great communication and really liked dealing w The Edge has exactly what we wanted. Jaden was great to work with and really got the best deal for us!! Great communication and really liked dealing with our local dealer. More
Awesome Britney was wonderful Made the whole process of buying a new car after an accident and having your car totaled, Great! Would highly recommend this dea Britney was wonderful Made the whole process of buying a new car after an accident and having your car totaled, Great! Would highly recommend this dealership and Britney anytime you need a Mazda ! More
Oil change wrong car was listed Took my Ford Focus in for oil change and they had listed the Fusion I own so it has messed up my car fax and the oil reset light wasn’t programmed. T Took my Ford Focus in for oil change and they had listed the Fusion I own so it has messed up my car fax and the oil reset light wasn’t programmed. They explained I had a leak under my car either oil or antifreeze and when I lifted the hood it was the windshield washer fluid. This questions about the technician should have never let my car left out without checking first. So unprofessional More
Maintenance due Fast service and Johnny was awesome as well as kennith! He answers my unknowns . Salesman Kyle haggarty never showed the options of my new Masada, he Fast service and Johnny was awesome as well as kennith! He answers my unknowns . Salesman Kyle haggarty never showed the options of my new Masada, he quit a week after I purchased. I live an hour out and my bad for not going back More
Very Satisfied The work was done quickly. The repair worked with out any return visit. Everyone was very courteous and friendly. They have worked on my car since I b The work was done quickly. The repair worked with out any return visit. Everyone was very courteous and friendly. They have worked on my car since I bought in 2015 and I always have had a good experience. More
Above and Beyond Great service!! Replaced my dead battery in record time even after having to go across the street from the dealership and jump the car to bring it in Great service!! Replaced my dead battery in record time even after having to go across the street from the dealership and jump the car to bring it in for service. More
Oil change Quick, fast and friendly service. Would have given it a 5 stare rating but with this oil change with my 5.0 L engine, should have been given 8.8 qts. Quick, fast and friendly service. Would have given it a 5 stare rating but with this oil change with my 5.0 L engine, should have been given 8.8 qts. of oil and only received 6qts. Didn't notice the errar till I got home (live 55 miles away), Was offered to bring my truck back in and they would have put the two qts of oil in for free but decline because of the 110 miles and two hour round trip didn't make it feasible. More