Berglund Ford

Wonderful Car Buying Experience Very happy with our new vehicle. Large inventory made it easy to find the right car for us. Our car buying experience was quick and stress free. I hig Very happy with our new vehicle. Large inventory made it easy to find the right car for us. Our car buying experience was quick and stress free. I highly recommend buying your next vehicle from this dealership. More

Great service as always Came in for the "WORKS" Pkg. and the service team did a great job as always. I was in and out in an hour. Dean explained a recall that was showing in Came in for the "WORKS" Pkg. and the service team did a great job as always. I was in and out in an hour. Dean explained a recall that was showing in the Ford app and told me about how long it would take. More

Excellant Excellant customer friendly wanted help me get the right truck I wanted energetic want to me to be happy with what. I choose and what I wanted to Excellant customer friendly wanted help me get the right truck I wanted energetic want to me to be happy with what. I choose and what I wanted to do to make the deal to work wanted to do his best at his job More

Horrible Customer Service! This visit was horrible! There was no information regarding how long it would take to fix a recall on my car. I was told that the parts were not in st This visit was horrible! There was no information regarding how long it would take to fix a recall on my car. I was told that the parts were not in stock and that I would not be able to get a rental vehicle while my car was being serviced. My oil change took OVER two hours to complete even though I was the first appointment of the day. I only got my car back after I asked them to get it off the lift immediately. My oil changes always take over two hours even though I am the first appointment of the day. Also. the service staff failed to take my complaint of my car shaking on acceleration. They also failed to complete the assessment of the shaking that is supposed to be done before the recall was discovered. After complaining to the manger, the parts for my recall and they found a rental for me. The service department needs better training on better customer service.Also, due to the failure of the service team to pay attention to their work, they failed to put my battery connections back on my car properly which caused my car to die. My car will not be returning for any future service nor will I ever purchase a vehicle from Berglund again! More

Got it done I received an oil change, tire rotation and state inspection. They weren't too busy and got it right done. and even pointed out a spot on the tire ri I received an oil change, tire rotation and state inspection. They weren't too busy and got it right done. and even pointed out a spot on the tire rim that was damaged. I'll be going there again for next service More

Very good service They took the time to listen to my needs and helped me find a car that was right for me and at a good price. They took the time to listen to my needs and helped me find a car that was right for me and at a good price. More

I like the people that pick Great to try help you out and make you feel better about the future and hope you don't have to worry about what they do because they want your best to Great to try help you out and make you feel better about the future and hope you don't have to worry about what they do because they want your best to come back More

30,000: service I brought my car in for a 30,000 service. The service was completed promptly. I was also counseled on checking tire pressure and how to turn off oil I brought my car in for a 30,000 service. The service was completed promptly. I was also counseled on checking tire pressure and how to turn off oil pressure light. More

Service My car cut off twice while driving. Couldn't replicate the issue while there. Josh was nice but he and my husband played phone tag and when I finall My car cut off twice while driving. Couldn't replicate the issue while there. Josh was nice but he and my husband played phone tag and when I finally called he was out sick so I never actually spoke to him. Got my car back to me quicker than promised but still not fixed. More

Oil change/tire rotation I had a appointment for 10:30 left at noon. I don't think it should have taken that long but as long as everything was checked and correct. I know som I had a appointment for 10:30 left at noon. I don't think it should have taken that long but as long as everything was checked and correct. I know sometimes you can get behind if you are working to make things right. More