Berglund Ford

Tire replacement Damaged the tire on Monday afternoon. The service center had the tire and installed by Tuesday afternoon. Great people to work with. Had they had t Damaged the tire on Monday afternoon. The service center had the tire and installed by Tuesday afternoon. Great people to work with. Had they had the tire in stock they would had repaired by Monday. More

Water Leak I had my 2016 f150 supercrew in for water leak at rear doors for the 3rd time in Salem it had been at Berglund in Bedford 2 times before. I had my 2016 f150 supercrew in for water leak at rear doors for the 3rd time in Salem it had been at Berglund in Bedford 2 times before. More

Great service Sam is a terrific salesman. Very informative and not high pressure. Very friendly and made the experience of car buying enjoyable. Great representa Sam is a terrific salesman. Very informative and not high pressure. Very friendly and made the experience of car buying enjoyable. Great representative of the company More

Great service Was having trouble with my old truck. They helped me with my old truck as well as allowing me to borrow the new one until it was time to do the paperw Was having trouble with my old truck. They helped me with my old truck as well as allowing me to borrow the new one until it was time to do the paperwork. Would highly recommend berglund ford. More

Great Customer Service! I received great customer service, where Johnny Mason will go above and beyond regular customer service to help a customer--I appreciate him! Keep up I received great customer service, where Johnny Mason will go above and beyond regular customer service to help a customer--I appreciate him! Keep up the great job! More

Friendly. very courteous. and helpfuil The staff went out of their way to assist a traveler who might have been experiencing a malfunction with their vehicle. Johnny Mason was quite willing The staff went out of their way to assist a traveler who might have been experiencing a malfunction with their vehicle. Johnny Mason was quite willing to look over the vehicle when a closer Mazda dealership was "too busy" to even look at the car. More

Thrilled with my new Mazda CX5 I am thrilled with my new vehicle. The sales team was very accommodating in helping me narrow down my selection. The sales manager was very knowledg I am thrilled with my new vehicle. The sales team was very accommodating in helping me narrow down my selection. The sales manager was very knowledgeable and made the car buying experience easy and stress free. The sales team never pressured me and let me take the time I needed to review all my options within my budget. The only negative experience was with the finance guy. He presented the extended warranty and paint protect ant and then immediately calculated the cost into my payment. Since I had done my homework and worked with my bank prior to visiting the dealership, I knew my basic payment and was able to put on the breaks and explore where the extra cost was coming from. Once I insisted I was not interested in the extra charges, I was talked down to and felt like I was being bullied/shamed into getting the extended warranty and such. When my husband insisted we were not interested again, he finally backed off. But overall my car buying experience was smooth . More

Easy Purchase I had requested on-line information on a new F-150 and was promptly contacted by a sales rep, Carter Holliday. We made arrangements for a test drive, I had requested on-line information on a new F-150 and was promptly contacted by a sales rep, Carter Holliday. We made arrangements for a test drive, negotiated price and financing within 2.5hrs. I despise car shopping, but Berglund made a painful process as easy as possible. More

Good experience I arrived on time for my appointment. The dealership was ready and began my service on time. The service was completed very quickly. Tech reviewed I arrived on time for my appointment. The dealership was ready and began my service on time. The service was completed very quickly. Tech reviewed the results of my service. Fast, on time, and courteous! More

Recall service 2011 Ford Range had an open recall. Berglund Ford took care of the recall very quickly, with no issues. Thank you for the great service! 2011 Ford Range had an open recall. Berglund Ford took care of the recall very quickly, with no issues. Thank you for the great service! More