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Berglund Chevrolet Buick

Roanoke, VA

4.1
512 Reviews

1824 Williamson Rd NE

Roanoke, VA

24012

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512 Reviews of Berglund Chevrolet Buick

April 21, 2020

To high on prices,had front and rear brakes replaced and line flushed almost 500 dollars,never again.I understand they're paying employees and buying parts but my husband could have did it for around 100. More

by patriciacapps.pc
Recommend Dealer
No
Employees Worked With
Marvin Brown
May 01, 2020 -

Berglund Chevrolet Buick responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, The Berglund Chevrolet Buick Team

May 01, 2020 -

patriciacapps.pc responded

This was a hasty response after a bad day,please disregard my response,you guys are wonderful,I wouldn't take my vehicle anywhere else and look forward to purchasing another one in 2021

April 21, 2020

David,Al,and Andrew were all great to work with Berglund.They made our truck buying experience one of the better buy experience we have had. I would recommend them to my family and friends. More

by julieowens93
Recommend Dealer
Yes
Employees Worked With
Andrew, David Turner, Al Lombardo
Apr 21, 2020 -

Berglund Chevrolet Buick responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Sincerely, The Berglund Chevrolet Buick Team

Apr 22, 2020 -

Berglund Chevrolet Buick responded

Thank you for sharing your experience with us, Julie. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Berglund Chevrolet Buick Team

April 21, 2020

Carol at your Mazda Jeep Ram store on Franklin Rd sold me a truck today and i could not have been more pleased with her professionalism and her expertise on all things Trucks... quite frankly, her knowledge More

by WKAGEY
Recommend Dealer
Yes
Employees Worked With
Carol
Apr 22, 2020 -

Berglund Chevrolet Buick responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Berglund Chevrolet Buick Team

April 21, 2020

serviice As always , it was a pleasure dealing with Charlie Hatcher. He and mechanic Derrick are the reasons why my wife and I are returning customers. More

by davidmcdaniel60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Hatcher
Apr 22, 2020 -

Berglund Chevrolet Buick responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Berglund Chevrolet Buick Team

April 20, 2020

Very Pleased This was my first time purchasing a vehicle from Berglund. I really enjoyed working with Jeff Parker. I gave him an idea as to what my needs were an More

by stephen.mcbride44
Recommend Dealer
Yes
Employees Worked With
Jeff Parker, Aaron Durst
Apr 21, 2020 -

Berglund Chevrolet Buick responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Berglund Chevrolet Buick Team

April 19, 2020

GREAT JOB John did great from the time I first met him, stayed in touch and did what he said he would do. Some place's don't bother to call or re More

by SHADOERAE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Klahn
Apr 20, 2020 -

Berglund Chevrolet Buick responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Berglund Chevrolet Buick Team

April 18, 2020

Excellent service. Called and made appointment and did not hear a word till ready about 4 hours later. Could not ask for a better service department. More

by SAMUELRORRER
Recommend Dealer
Yes
Employees Worked With
Charlie Hatcher
Apr 20, 2020 -

Berglund Chevrolet Buick responded

Samuel, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Berglund Chevrolet Buick Team

April 18, 2020

Jeff Parker is the greatest thing since sliced bread!!! Knows how to find people the right vehicle at the right price. It’s to bad they can’t clone him. More

by jhparkeriphone
Recommend Dealer
Yes
Employees Worked With
Dana Robie, Jeff Parker, Marvin Brown
Apr 20, 2020 -

Berglund Chevrolet Buick responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, The Berglund Chevrolet Buick Team

April 18, 2020

Repeat customer This is the third time Berglund has worked on my car. Everyone was really nice and I was pleased with the service. Chase helped me and I like the way More

by HTIPPIE70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase and the shuttle driver
Apr 20, 2020 -

Berglund Chevrolet Buick responded

Thank you for the feedback! We are happy to hear about your positive experience at Berglund Chevrolet Buick, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Berglund Chevrolet Buick Team

April 17, 2020

Everyone was very helpful and pleasant to work with .Our sales department was the best they worked very hard to make sure that I walked out with a new car at a price I could afford and even bought us lunch. More

by melcdawn1
Recommend Dealer
Yes
Employees Worked With
Clifton Paige, Aaron Durst, Al Lombardo
Apr 20, 2020 -

Berglund Chevrolet Buick responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Berglund Chevrolet Buick Team

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