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Berglund Chevrolet Buick

Roanoke, VA

4.1
512 Reviews

1824 Williamson Rd NE

Roanoke, VA

24012

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512 Reviews of Berglund Chevrolet Buick

April 16, 2020

Bought a used truck drove it twice and been in the shop ever since haven’t even enjoyed it but still gotta pay for it thanking I should sell it back and go somewhere else with my business More

by perkinsdustin220
Recommend Dealer
No
Employees Worked With
Jeff Parker
Apr 20, 2020 -

Berglund Chevrolet Buick responded

We appreciate you reaching out to us. Please know your review is taken very seriously by the team here at Berglund Chevrolet Buick. We always strive to improve and give our customers top-notch service. We invite you to contact us at your earliest convenience so we can learn more and help resolve this situation together. We hope to hear from you soon. Sincerely, The Berglund Chevrolet Buick Team

April 15, 2020

Very Excellent service Clifton paige was down to earth he understand understood I explained and new right away but vehicles was right around my budget. I am so grateful for him thanks y'all or everything and More

by ediburkitt
Recommend Dealer
Yes
Employees Worked With
Clifton Paige, Aaron Durst
Apr 20, 2020 -

Berglund Chevrolet Buick responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Berglund Chevrolet Buick Team

April 12, 2020

Fast and convenient Very fast and convenient service. Polite and courteous staff. Took care of recall in very little time. Thanks Charlie for getting the job done and f More

by earleytyree85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Hatcher
Apr 20, 2020 -

Berglund Chevrolet Buick responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales! Sincerely, The Berglund Chevrolet Buick Team

April 08, 2020

I was well pleased with the ones that helped me with the deal on my new car This is my first time in buying a car from Berglund and they all were able to help in putting the deal together Thank you so very More

by DonShaw
Recommend Dealer
Yes
Employees Worked With
Clifton Paige, Joe Gallamore, Peter Stratton , Aaron Durst
Apr 08, 2020 -

Berglund Chevrolet Buick responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Sincerely, The Berglund Chevrolet Buick Team

April 08, 2020

Hands down, I will never go to another dealer again! After visiting several, and trying to be sold “junk”, I went here and was given exactly what I wanted and then some! The sales team and service absol More

by Laura Conover
Recommend Dealer
Yes
Employees Worked With
David Pitts, 5 stars, Jeff Fisher, Aaron Durst, Al Lombardo
Apr 08, 2020 -

Berglund Chevrolet Buick responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concerns were addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, The Berglund Chevrolet Buick Team

April 07, 2020

REAL GOOD OK I LIKE BERGLUND PAIGE IS A GOOD GUY VERY EFFICIENT AND COURTEOUS HE KNEW WHAT I LIKE I ALWAY DEAL WITH BERGLUND GREETING WAS WELCOME EVERY ONE THE More

by gloarmsam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifton Paige, Aaron Durst, Charlie Hatcher
Apr 08, 2020 -

Berglund Chevrolet Buick responded

Thank you for the feedback! We are happy to hear about your positive experience at Berglund Chevrolet Buick, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Berglund Chevrolet Buick Team

April 07, 2020

They had me sign papers and I thought the deal was done. They called me the next day and said I had to sign more paper work. This new paperwork raised my interest rate and my payments. They also put on a $2 More

by christiancmartin1999
Recommend Dealer
No
Employees Worked With
Aaron Durst, John Whitman
Apr 20, 2020 -

Berglund Chevrolet Buick responded

Christian, we appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. Sincerely, The Berglund Chevrolet Buick Team

April 07, 2020

Jeff Parker was an amazing salesperson, and walked us through the process quickly and efficiently. The finance process was also quick and easy. We are so grateful for the service we received and we love More

by holtonjackie
Recommend Dealer
Yes
Employees Worked With
Jeff Parker, Peter Stratton
Apr 08, 2020 -

Berglund Chevrolet Buick responded

Jackie, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Berglund Chevrolet Buick Team

April 07, 2020

I was very impressed thanks I don’t remember every one involved with the sale of my car but everything was excellent continue the great work More

by eyre.dean
Recommend Dealer
Yes
Employees Worked With
Clifton Paige, Jeff Fisher, Peter Stratton , Tracy Thacker, Aaron Durst, Al Lombardo, Howard Finnicum, Damon Bailey
Apr 08, 2020 -

Berglund Chevrolet Buick responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or message us if there is anything else we can do to help you. Sincerely, The Berglund Chevrolet Buick Team

April 07, 2020

Berglund always treats me well. I enjoy the friendly smiles every time I come in for service. I would highly recommend them to anyone looking for service or repairs. More

by meador267
Recommend Dealer
Yes
Employees Worked With
Don Fitzgerald, Marvin Brown
Apr 08, 2020 -

Berglund Chevrolet Buick responded

Thank you for the feedback! We are happy to hear about your positive experience at Berglund Chevrolet Buick, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Berglund Chevrolet Buick Team

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