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Berglund Chevrolet Buick

Roanoke, VA

4.0
512 Reviews

1824 Williamson Rd NE

Roanoke, VA

24012

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512 Reviews of Berglund Chevrolet Buick

January 12, 2019

Satisfied I was able to get my vehicle in the very next day after scheduling. The work was done quicker than I expected which was welcomed. Service advisor Ch More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Hatcher
Jan 16, 2019 -

Berglund Chevrolet Buick responded

Hi Jerry and thanks for the great feedback! We're very happy that Charlie was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, The Berglund Chevrolet Buick Team

January 09, 2019

Pothole damage I hit a pothole and had to have 2 rims, tires and sensors replaced. As they were backing it out of the shop, they backed into another vehicle. I rec More

by PWTRN01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan in service dept
Jan 16, 2019 -

Berglund Chevrolet Buick responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, The Berglund Chevrolet Buick Team

January 08, 2019

GREAT SERVICE I have always had great service at Berglund. The staff are very knowledgable, professional, and they do great work. The prices are reasonable. The More

by Val
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Brown
Jan 09, 2019 -

Berglund Chevrolet Buick responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, The Berglund Chevrolet Buick Team

January 04, 2019

Great, fast service Service was great and they worked me into a busy schedule. Charley Hatcher always does a great job. Also would like to recognize the courtesy Van dri More

by CARTNER.KA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charley Hatcher
Jan 08, 2019 -

Berglund Chevrolet Buick responded

Thank you for the kind words! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Berglund Chevrolet Buick Team

January 04, 2019

Awesome Dealer My third vehicle bought at Berglund Chevrolet Buick which should speak for itself. Very happy customer with overall service. Salesman, Ryan, was sup More

by WEDRAG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan and Mark
Jan 08, 2019 -

Berglund Chevrolet Buick responded

Thank you so much for taking the time to share your kind words about your experience at Berglund Chevrolet Buick! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, The Berglund Chevrolet Buick Team

January 03, 2019

Excellent Service and Experience. Excellent service, especially from my service rep. He kept me updated everyday and was extremely helpful. He got me in and out that i felt like a cust More

by QCOOK1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin
Jan 03, 2019 -

Berglund Chevrolet Buick responded

We appreciate your kind words about our service team. Thank you for choosing Berglund Chevrolet Buick for your vehicle needs. Sincerely, The Berglund Chevrolet Buick Team

January 03, 2019

Well done. My first 5,000 mile check up, oil change and service was due. They also fixed a problem with the comfort and convenience portions of my settings prog More

by ROBERTD114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Berglund Chevrolet Buick
Jan 08, 2019 -

Berglund Chevrolet Buick responded

Thank you so much for your review, Robert! Happy customers are our goal and our mission at Berglund Chevrolet Buick, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Best, The Berglund Chevrolet Buick Team

January 01, 2019

Great service at Berglund Great service by the service center. They got to the root cause of my tire and rim issue and got it fixed with no issues. The staff that handled my is More

by Tank T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Berglund Chevrolet Buick
Jan 03, 2019 -

Berglund Chevrolet Buick responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Berglund Chevrolet Buick! If there is anything else we can do for you, please feel free to give us a call. Best, The Berglund Chevrolet Buick Team

December 28, 2018

First service I purchased a new Silverado in June 2018 and needed the included first oil change and tire rotation. I set the appointment online, arrived on time and More

by PHILBARKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Hatcher, Berglund Chevrolet Buick, Robert Milner
Jan 03, 2019 -

Berglund Chevrolet Buick responded

Phil, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty! Sincerely, The Berglund Chevrolet Buick Team

December 28, 2018

Toasted Transmission Everyone was very helpful from my Commercial truck salesman, service manager, to the head of truck sales! Very respectful and professional. Transmissi More

by FLOORSBYDENNIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Elliott,
Jan 03, 2019 -

Berglund Chevrolet Buick responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Berglund Chevrolet Buick Team

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