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Berglund Chevrolet Buick

Roanoke, VA

4.0
512 Reviews

1824 Williamson Rd NE

Roanoke, VA

24012

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512 Reviews of Berglund Chevrolet Buick

January 23, 2019

Great service. They did a great job. Did not have to wait very long. Charlie always takes care of us in a time that does not take all day. Wonderful people to wo More

by BANDM91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Hatcher, do not know who worked on car
Jan 29, 2019 -

Berglund Chevrolet Buick responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Berglund Chevrolet Buick. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Berglund Chevrolet Buick Team

January 22, 2019

Recent service visit I was pleased with my most recent service visit. The staff was very friendly and professional. Ricky Tuck was the representative who assisted me, he i More

by LOVE2PRANCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Tuck
Jan 29, 2019 -

Berglund Chevrolet Buick responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Berglund Chevrolet Buick's Service Department. Sincerely, The Berglund Chevrolet Buick Team

January 22, 2019

Changed third brake light I received great service, but it did take 4.5 hours to change the third break light. They also found a nail in one of my tires which they repaired. More

by JILRAE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Berglund Chevrolet Buick
Jan 29, 2019 -

Berglund Chevrolet Buick responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Berglund Chevrolet Buick Team

January 21, 2019

Great service Everything was very good. The person that serviced the car had to do something near the glove department on passenger's side and got the seat and door More

by LWD547
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Hatcher
Jan 29, 2019 -

Berglund Chevrolet Buick responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Berglund Chevrolet Buick Team

January 20, 2019

Fantastic David Chewning was very professional and knowledgeable. He kept me up to date on the status of my vehicle. And really appreciate the great service More

by TGT1460
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cashier
Jan 29, 2019 -

Berglund Chevrolet Buick responded

Thank you for your great review! We're glad to have David on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Berglund Chevrolet Buick Team

January 18, 2019

5000 mile service Good, quick service. Friendly staff. Clean waiting area. Refreshments are offered to everyone during their wait. Restrooms were clean. Staff reviewe More

by DOLLARBILLRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Wheeler
Jan 29, 2019 -

Berglund Chevrolet Buick responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Berglund Chevrolet Buick Team

January 18, 2019

Great service The serive advisor Marvin is always pleasure to talk to and he took care of my trucks service needs, shout out to the mechanics who are behind the sce More

by CSCHWALLENBERG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin in service
Jan 29, 2019 -

Berglund Chevrolet Buick responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Marvin and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, The Berglund Chevrolet Buick Team

January 17, 2019

Suburban service Susan goes out of her way to solve a problem with as little inconvenience to the customer as possible. She communicates clearly and seems truly inter More

by tba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Wheeler (amazing!)
Jan 29, 2019 -

Berglund Chevrolet Buick responded

Thank you for taking the time to write this review. We are pleased to hear that Susan was able to provide an efficient and overall positive experience. Sincerely, The Berglund Chevrolet Buick Team

January 16, 2019

Excellent service as usual I keep coming back because of the high level of service I receive from Service Advisor David Chewning and Technician Matt Kirkpatrick. I am very comf More

by Evan Endicott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chewning, Matt Kirkpatrick
Jan 29, 2019 -

Berglund Chevrolet Buick responded

Evan, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Berglund Chevrolet Buick Team

January 14, 2019

Fast thorough experience My 2017 Cruze was damaged by a wheel chock lying in the road. The oil pan was dented and the oil pump busted. Berglund was the nearest dealer and they More

by fbnicely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Berglund Chevrolet Buick
Jan 16, 2019 -

Berglund Chevrolet Buick responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Berglund Chevrolet Buick's Service Department. Sincerely, The Berglund Chevrolet Buick Team

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