Berglund Chevrolet Buick
Roanoke, VA
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512 Reviews of Berglund Chevrolet Buick
Better than expected Took my car in for service two days earlier than my appointment because of expected bad weather and they finished service a day before my appointment. Took my car in for service two days earlier than my appointment because of expected bad weather and they finished service a day before my appointment. Did not expect Berglund to finish earlier than expected. I have always had great service for my two Corvettes and a Silverado. I will continue using Berglund for all my service needs. More
Excellent service, but still nervous. I purchased a 2014 Chevy Cruze from Berglund in 2016, it currently has 44,000 miles on it. The check engine light came on and I immediately took it to I purchased a 2014 Chevy Cruze from Berglund in 2016, it currently has 44,000 miles on it. The check engine light came on and I immediately took it to the Berglund lot / garage where I purchased it. Found that it needed a new water pump, cooling system needed filling, crankshaft front oil seal replacement, intake manifold replacement, and camshaft cover replacement. This seems like a lot for a 2014 model. My warranty luckily covered the repairs, and I found that my warranty expires next week! Yikes, talk about perfect timing. My fingers are crossed that all is good. Service was professional and work was completed in a timely manner, just disappointed to see so much go wrong with a newer model so quickly. More
Great Service David Chewning really cares for the customer He kept in contact with me as to the progress on my 2014 corvette and explained everything to me. Thank David Chewning really cares for the customer He kept in contact with me as to the progress on my 2014 corvette and explained everything to me. Thank you David! More
Absolutely superior customer & automotive service! Quality automotive service with excellent customer service is the hallmark of Berglund Chevrolet Buick Service Department! We trust the advice and ca Quality automotive service with excellent customer service is the hallmark of Berglund Chevrolet Buick Service Department! We trust the advice and care we receive each time we take an automobile in for service. Charles Hatcher has provided such trustworthy advice and care for us for over ten years, which is what inspires us to return to the dealership both to purchase a new automobile as needed and to continue have our automobiles serviced at Berglund Chevrolet Buick Service Department. More
No headlight Matt Kirkpatrick was so easy to work with explained what needed to be done. Was able to get work completed faster than I expected it. The staff was ex Matt Kirkpatrick was so easy to work with explained what needed to be done. Was able to get work completed faster than I expected it. The staff was extremely nice to deal with. I will be bring my other vehicles to this dealership. More
Mantenimiento Fuy a que me icieran el cambio de aceite y filtro ami Tahoe 2018 y fueron muy amables con migo todas las personas que trabajan en ese lugar Fuy a que me icieran el cambio de aceite y filtro ami Tahoe 2018 y fueron muy amables con migo todas las personas que trabajan en ese lugar More
Excellence Carol Thompson is an amazing resource to have when evaluating a car purchase. She puts her heart into everything she does, and takes the time to expl Carol Thompson is an amazing resource to have when evaluating a car purchase. She puts her heart into everything she does, and takes the time to explain every detail. She is professional, knowkegable and very personable! The whole car purchase process was handled with great care. The finance advisor was so helpful and thorough taking time to explain everything. Berglund Chevrolet gives its customers excellence in service! Thank you More
Refreshing Ricky, in the service area, was excellent in keeping us informed on the progress of repair. He explained the price of everything to us. Refreshing Ricky, in the service area, was excellent in keeping us informed on the progress of repair. He explained the price of everything to us. Refreshing More
Salesperson was awesome to deal with! Salesperson was recommended and backed up that referral with stars. While the process took some time, that is to be expected. I would give all of th Salesperson was recommended and backed up that referral with stars. While the process took some time, that is to be expected. I would give all of the people I met - financial, sales, owner - are top notch and worth five stars. More
3 Star I had one tailpipe an inch shorter than the other tailpipe. I had already returned my rental car. I then had to make arrangements for the next day. I I had one tailpipe an inch shorter than the other tailpipe. I had already returned my rental car. I then had to make arrangements for the next day. I was not very pleased . More