Back

Berglund Chevrolet Buick

Roanoke, VA

4.0
512 Reviews

1824 Williamson Rd NE

Roanoke, VA

24012

Directions

By Type

512 Reviews of Berglund Chevrolet Buick

January 30, 2019

Better than expected Took my car in for service two days earlier than my appointment because of expected bad weather and they finished service a day before my appointment. More

by USA1Z06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Hatcher
Jan 31, 2019 -

Berglund Chevrolet Buick responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience with us! If there is anything else we can do for you, please feel free to give us a call. Thanks again for your loyalty and business. Sincerely, The Berglund Chevrolet Buick Team

January 29, 2019

Excellent service, but still nervous. I purchased a 2014 Chevy Cruze from Berglund in 2016, it currently has 44,000 miles on it. The check engine light came on and I immediately took it to More

by jtrobers
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashley Berglund Fiat
Jan 31, 2019 -

Berglund Chevrolet Buick responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Berglund Chevrolet Buick Team

January 28, 2019

Great Service David Chewning really cares for the customer He kept in contact with me as to the progress on my 2014 corvette and explained everything to me. Thank More

by N1435TANGO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David in service dept.
Jan 29, 2019 -

Berglund Chevrolet Buick responded

Thanks for the great feedback. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Berglund Chevrolet Buick Team

January 28, 2019

Absolutely superior customer & automotive service! Quality automotive service with excellent customer service is the hallmark of Berglund Chevrolet Buick Service Department! We trust the advice and ca More

by CGeiger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Hatcher
Jan 29, 2019 -

Berglund Chevrolet Buick responded

Thank you so much for your review! Happy customers are our goal and our mission at Berglund Chevrolet Buick, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, The Berglund Chevrolet Buick Team

January 28, 2019

No headlight Matt Kirkpatrick was so easy to work with explained what needed to be done. Was able to get work completed faster than I expected it. The staff was ex More

by SWG1204
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina
Jan 29, 2019 -

Berglund Chevrolet Buick responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, The Berglund Chevrolet Buick Team

January 28, 2019

Mantenimiento Fuy a que me icieran el cambio de aceite y filtro ami Tahoe 2018 y fueron muy amables con migo todas las personas que trabajan en ese lugar More

by TRODRIGUEZ513
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Berglund Chevrolet Buick, Stephen Plunkett
Jan 29, 2019 -

Berglund Chevrolet Buick responded

Gracias por sus comentarios. Sinceramente, The Berglund Chevrolet Buick Team

January 25, 2019

Excellence Carol Thompson is an amazing resource to have when evaluating a car purchase. She puts her heart into everything she does, and takes the time to expl More

by Pamela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales-Carol Thompson and the Finance Advisir, Berglund Chevrolet Buick
Jan 29, 2019 -

Berglund Chevrolet Buick responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Carol and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, The Berglund Chevrolet Buick Team

January 24, 2019

Refreshing Ricky, in the service area, was excellent in keeping us informed on the progress of repair. He explained the price of everything to us. Refreshing More

by TRRPAT10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky
Jan 29, 2019 -

Berglund Chevrolet Buick responded

Thanks for your outstanding review! I'm very happy to hear that Ricky was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.\ Sincerely, The Berglund Chevrolet Buick Team

January 24, 2019

Salesperson was awesome to deal with! Salesperson was recommended and backed up that referral with stars. While the process took some time, that is to be expected. I would give all of th More

by chris.robertson813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Elliott
Jan 29, 2019 -

Berglund Chevrolet Buick responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, The Berglund Chevrolet Buick Team

January 24, 2019

3 Star I had one tailpipe an inch shorter than the other tailpipe. I had already returned my rental car. I then had to make arrangements for the next day. I More

by sgratliff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know their names
...
46
...