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Berglund Chevrolet Buick

Roanoke, VA

4.0
512 Reviews

1824 Williamson Rd NE

Roanoke, VA

24012

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512 Reviews of Berglund Chevrolet Buick

February 08, 2019

Rear brake change The fellows at Berglund Chevrolet did a fine job repairing my rear brakes on my 2013 Silverado Z71. Marvin was very professional and kept me posted on More

by BRECKRICHBOURG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Brown
Mar 01, 2019 -

Berglund Chevrolet Buick responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Marvin and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, The Berglund Chevrolet Buick Team

February 07, 2019

Tire rotation My husband took the vehicle for tire rotation. Although I think that should be included from when I bought the vehicle at Berglund... it was not. Th More

by denabear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Berglund Chevrolet Buick
Mar 01, 2019 -

Berglund Chevrolet Buick responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, The Berglund Chevrolet Buick Team

February 07, 2019

Timing My service appointment was at one o'clock My state inspection was not finished until three o'clock. - Too much time. After that my coolant system was More

by hgleixner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3843 Ricky Tuck
Mar 01, 2019 -

Berglund Chevrolet Buick responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, The Berglund Chevrolet Buick Team

February 07, 2019

Great service and outstanding salesman David Pitts! David Pitts was very attentive to me. He met all my needs in buying a car. Outstanding salesman. Polite, professional, courteous salesman. Great job D More

by fwitch3007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Pitts, Berglund Chevrolet Buick, Stephen Plunkett
Mar 01, 2019 -

Berglund Chevrolet Buick responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that David made such a great impression on you. Sincerely, The Berglund Chevrolet Buick Team

February 06, 2019

Oil change tire roar at ion Very friendly in getting vehicle setup for service. Work was completed in a timely manner. Would visit this dealer ship again for routine maintenance. More

by COREY24019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Berglund Chevrolet Buick
Feb 06, 2019 -

Berglund Chevrolet Buick responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, The Berglund Chevrolet Buick Team

February 05, 2019

Always a pleasure to work with They fixed the issue with my car. Everyone so nice. From the Service Tech to the gentlemen that provided a ride to and from work. More

by sonjakweaver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan
Feb 06, 2019 -

Berglund Chevrolet Buick responded

Sonja, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Berglund Chevrolet Buick Team

February 01, 2019

Better than expected and super friendly. Service department was super busy and Charlie told me they were backed up; however, service was completed quickly and efficiently. Charlie took the t More

by KARENSHRIVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Hatcher
Feb 06, 2019 -

Berglund Chevrolet Buick responded

Karen, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Berglund Chevrolet Buick Team

February 01, 2019

Body Works Fept. They did a great job & fixed everything like new. Painting was excellent. Took care of my vehicle & delivered it back to me as promised. Repair tech i More

by SKYHAWK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Klahn
Feb 06, 2019 -

Berglund Chevrolet Buick responded

We really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Berglund Chevrolet Buick team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Sincerely, The Berglund Chevrolet Buick Team

February 01, 2019

Outstanding service at Berglund Chevrolet! The door and/or fender somehow got out of adjustment on my 2017 Chevrolet Camaro which resulted in the door rubbing up against the fender and rubbing More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Brown
Feb 06, 2019 -

Berglund Chevrolet Buick responded

Tony, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Berglund Chevrolet Buick Team

January 31, 2019

Marvin Brown is the Greatest! Whether its an oil change or I need a head light fixed. Mr. Brown has always been quick to get my truck serviced and has always been professional and More

by XCARGILE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Brown
Feb 06, 2019 -

Berglund Chevrolet Buick responded

Reviews like yours are truly a breath of fresh air! Marvin is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Berglund Chevrolet Buick Team

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