Berglund Chevrolet Buick
Roanoke, VA
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512 Reviews of Berglund Chevrolet Buick
Rear brake change The fellows at Berglund Chevrolet did a fine job repairing my rear brakes on my 2013 Silverado Z71. Marvin was very professional and kept me posted on The fellows at Berglund Chevrolet did a fine job repairing my rear brakes on my 2013 Silverado Z71. Marvin was very professional and kept me posted on the status of the repairs. Thanks Again Breck W. Richbourg More
Tire rotation My husband took the vehicle for tire rotation. Although I think that should be included from when I bought the vehicle at Berglund... it was not. Th My husband took the vehicle for tire rotation. Although I think that should be included from when I bought the vehicle at Berglund... it was not. That part bothers me a bit as they said that unless I bought the tires there, rotation isn't covered. Guess what.... I bought the tires that came on the jeep... I'm sure I didn't get them for free. That I feel is a bad customer experience. As far as the actual service went though, my husband says the guy was very professional and helpful. My husband wanted to clean the rims before as the guy was pulling them off and they guy was very nice about allowing him to do that. I do recommend the service center. :-) More
Timing My service appointment was at one o'clock My state inspection was not finished until three o'clock. - Too much time. After that my coolant system was My service appointment was at one o'clock My state inspection was not finished until three o'clock. - Too much time. After that my coolant system was serviced. That took another hour and a half. - Too much time. More
Great service and outstanding salesman David Pitts! David Pitts was very attentive to me. He met all my needs in buying a car. Outstanding salesman. Polite, professional, courteous salesman. Great job D David Pitts was very attentive to me. He met all my needs in buying a car. Outstanding salesman. Polite, professional, courteous salesman. Great job David! More
Oil change tire roar at ion Very friendly in getting vehicle setup for service. Work was completed in a timely manner. Would visit this dealer ship again for routine maintenance. Very friendly in getting vehicle setup for service. Work was completed in a timely manner. Would visit this dealer ship again for routine maintenance. Thank you. More
Always a pleasure to work with They fixed the issue with my car. Everyone so nice. From the Service Tech to the gentlemen that provided a ride to and from work. They fixed the issue with my car. Everyone so nice. From the Service Tech to the gentlemen that provided a ride to and from work. More
Better than expected and super friendly. Service department was super busy and Charlie told me they were backed up; however, service was completed quickly and efficiently. Charlie took the t Service department was super busy and Charlie told me they were backed up; however, service was completed quickly and efficiently. Charlie took the time to explain my Inspection evaluation. More
Body Works Fept. They did a great job & fixed everything like new. Painting was excellent. Took care of my vehicle & delivered it back to me as promised. Repair tech i They did a great job & fixed everything like new. Painting was excellent. Took care of my vehicle & delivered it back to me as promised. Repair tech is excellent. More
Outstanding service at Berglund Chevrolet! The door and/or fender somehow got out of adjustment on my 2017 Chevrolet Camaro which resulted in the door rubbing up against the fender and rubbing The door and/or fender somehow got out of adjustment on my 2017 Chevrolet Camaro which resulted in the door rubbing up against the fender and rubbing the paint off. So I left it with Berglund for repairs. Marvin Brown oversaw things and this was a great experience from beginning to end. The car was sent to their body shop and those guys did an outstanding job. Everything is lined up perfectly now and they even touched up the paint to make it look brand new. They also didn't charge me a penny and covered everything under warranty even though I read on google that door adjustments aren't normally covered by most manufacturers. Everyone involved were so nice and they kept me informed every day as to the status of the repair. I highly recommend the service department at Berglund Chevrolet! More
Marvin Brown is the Greatest! Whether its an oil change or I need a head light fixed. Mr. Brown has always been quick to get my truck serviced and has always been professional and Whether its an oil change or I need a head light fixed. Mr. Brown has always been quick to get my truck serviced and has always been professional and wonderful to deal with. Marvin is the only Consultant I call and bring my business to. Great Guy! More