Berglund Chevrolet Buick

Excellent reception upon arrival for service appointment. A routine service includes an all points inspection of my vehicle.When something of concern was discovered, David Chewing, Service Consultant, kept me A routine service includes an all points inspection of my vehicle.When something of concern was discovered, David Chewing, Service Consultant, kept me apprised of of the development, precisely explaining the issue and the need for it to be remedied. After the service was completed,Mr.Chewing came to report of all findings and one particular area which needed to rechecked within a specific time frame. Mr. Chewing was professional, knowledgeable, and relayed information clearly. His action speaks highly of his dedication to only giving excellent customer service. More

too long wait times on three different occasions I have had to wait extended time due to bad information from a service rep, last time four hours the time before 3 hrs on three different occasions I have had to wait extended time due to bad information from a service rep, last time four hours the time before 3 hrs and even had to come back the next day More

My new Equinox 2019 I purchased a new Equinox AWD from Berglund Chevrolet the first part of February. I have really been pleased with the vehicle. The sales rep kept in I purchased a new Equinox AWD from Berglund Chevrolet the first part of February. I have really been pleased with the vehicle. The sales rep kept in touch with me on the phone and when he found good deals would let me know. I was able to finance a new vehicle and was very pleased. More

Thorough and reasonable price The work was done in a timely manner and the representative explained in detail what was done and what may be needed next visit. My only complaint is The work was done in a timely manner and the representative explained in detail what was done and what may be needed next visit. My only complaint is they always seem to want to over inflate my tires More

Good buying experience My company just completed its first fleet purchase from Berglund. Working with Dwayne Tidrow was a pleasure. Very professional and accommodating. Eve My company just completed its first fleet purchase from Berglund. Working with Dwayne Tidrow was a pleasure. Very professional and accommodating. Everything was on time and complete. More

Confusion from day 1 Dealership doesn't seem to work together with service dept. Still having issues since I bought my vehicle October 2017 with pre paid service. Service Dealership doesn't seem to work together with service dept. Still having issues since I bought my vehicle October 2017 with pre paid service. Service department figured it out after showing them a copy of my agreement. But alot of missing items since the purchase my oil change booklet, we originally had issues where they weren't going to give us the head sets that were supposed to come with the vehicle. More

Inspection sticker Made a convenient appointment with Charlie Hatcher . They took the car in and I was out within an hour. Very please with Charlie, the person that met Made a convenient appointment with Charlie Hatcher . They took the car in and I was out within an hour. Very please with Charlie, the person that met me at the car and the cashier. More

Silverado service David always makes sure I get superb service. He never tries to sell services I don't need. I asked David to check noise in front end, the service tec David always makes sure I get superb service. He never tries to sell services I don't need. I asked David to check noise in front end, the service tech checked and said no issues, lots of service departments would have tried to sell something I didn't need. More