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Berglund Chevrolet Buick

Roanoke, VA

4.0
512 Reviews

1824 Williamson Rd NE

Roanoke, VA

24012

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512 Reviews of Berglund Chevrolet Buick

March 07, 2019

Fast and friendly Charlie Hatcher is the best. I brought the car in and all I had to do was visit with the best salesman there (Clifton Paige) and then settled in to ca More

by JDUDLEY44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifton Paige
Mar 07, 2019 -

Berglund Chevrolet Buick responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, The Berglund Chevrolet Buick Team

March 07, 2019

Service Center Coordinators are awesome. I been lucky to be able to work with everyone on the staff at the service center on Williamson Road and it is always a wonderful experience. The staff More

by QCOOK1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Otey
Mar 07, 2019 -

Berglund Chevrolet Buick responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Berglund Chevrolet Buick Team

March 05, 2019

Very good experience! Duane was awesome to work with! I purchase a lot of trucks and just shopped price/ availability and ended up with Berglund. Everything went very good! More

by SARAKATHRYN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Emerick
Mar 07, 2019 -

Berglund Chevrolet Buick responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Berglund Chevrolet Buick Team

March 05, 2019

Service call 3/4/19 Easy to schedule appointment. Wait time was very reasonable and all personnel were friendly. All my service has been schedule with Berglund since we More

by dbaysevt75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Hatcher
Mar 07, 2019 -

Berglund Chevrolet Buick responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, The Berglund Chevrolet Buick Team

February 28, 2019

Great Experience! Overall great experience. Helpful and friendly staff. Things weren’t quite right with my truck when I came to pick it up (no fault of the technician). More

by willsteffe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Hatcher
Mar 01, 2019 -

Berglund Chevrolet Buick responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Berglund Chevrolet Buick Team

February 26, 2019

Great service and not a long wait time. Berglund Service Center always does an excellent job! I’ve been going for years and they’re always friendly, do an amazing job, and I’ve never had iss More

by KNEIL514
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Hatcher, Ricky Tuck
Mar 01, 2019 -

Berglund Chevrolet Buick responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, The Berglund Chevrolet Buick Team

February 25, 2019

Always exceeds expectations Knowledge served with a smile and professional competence. Have used the service from this dealership several times over the past several years. Alw More

by Pickyme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charley H.
Mar 01, 2019 -

Berglund Chevrolet Buick responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Berglund Chevrolet Buick Team

February 22, 2019

Service call for check engine light. Berglund diagnosed the problem, explained it, and then fixed it. Another good experience with the service staff.I would recommend this dealership to e More

by MIKIRK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Pitts, David Turner
Mar 01, 2019 -

Berglund Chevrolet Buick responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Berglund Chevrolet Buick Team

February 21, 2019

Quick Service Brought my 2011 Tahoe in for an oil change and general inspection, not state.. (Taking a trip soon). My Tahoe was ready in a touch over 1 hour. Pa More

by CUT2SAVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marshall Allen
Mar 01, 2019 -

Berglund Chevrolet Buick responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Berglund Chevrolet Buick Team

February 20, 2019

oil change/tire rotation First oil change on my new Silverado, in and out in a flash with no problem. Will be using the service department in the future. More

by MAILBILL60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 01, 2019 -

Berglund Chevrolet Buick responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Berglund Chevrolet Buick Team

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