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Berglund Chevrolet Buick

Roanoke, VA

4.0
512 Reviews

1824 Williamson Rd NE

Roanoke, VA

24012

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512 Reviews of Berglund Chevrolet Buick

May 05, 2019

Not happy Disappointed. State inspection and oil change fine. Work on AC was not good, Did not work after they supposed to fix. Now inconvenience of having More

by KWKIRK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Brown
May 16, 2019 -

Berglund Chevrolet Buick responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, The Berglund Chevrolet Buick Team

May 04, 2019

Honest & Fair Took my vehicle in for an inspection which was sceduled on line, my work sceduled changed so I had to bring the vehicle in earlier. Marvin the servic More

by CSCHWALLENBERG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
marvin Service Advisor
May 16, 2019 -

Berglund Chevrolet Buick responded

Hello and thank you for your kind words! Marvin is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Sincerely, The Berglund Chevrolet Buick Team

May 04, 2019

Excellent service on my tire change and alignment. David Chewning and the team took great care of my Silverado, drives like new. Will always choose Burglund Chevy for all service. Very competitive pric More

by jrcook001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chewning.7
May 16, 2019 -

Berglund Chevrolet Buick responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, The Berglund Chevrolet Buick Team

May 03, 2019

Couldn't be happier I worked directly with Jeremy on arranging a Cascada for my elderly aunt, and I couldn't be happier with the process. Jeremy is the consummate profes More

by Atom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy McCloy
April 29, 2019

Jeff Fisher (Salesman) Jeff was extremely helpful when we stepped out of our vehicle. We looked at a lot of vehicles and Jeff never rushed us or pushed a vehicle with all th More

by DEBBIE.COOPER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance person., Ryan Baxter, Jeremy McCloy, Jeff Fisher
May 02, 2019 -

Berglund Chevrolet Buick responded

Thank you for your great review, Debbie! We're glad to have Jeff on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Berglund Chevrolet Buick Team

April 24, 2019

Used car Purchase Clifton Paige was very knowledgeable and showed us many cars that would fit in our price range. Jeremy McCloy worked with Clifton to get us in the rig More

by JEN24015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Weddle, Clifton Paige, Jeremy McCloy
Apr 25, 2019 -

Berglund Chevrolet Buick responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Berglund Chevrolet Buick Team

April 18, 2019

Great service and follow up! We drove onto the lot not expecting to leave with a new-to-us vehicle. Michael helped us to find a good fit for us, talked us through the process, and More

by SaritaB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Coloton
Apr 18, 2019 -

Berglund Chevrolet Buick responded

Sarita, thank you so much for visiting us and for leaving such great feedback. We are so happy to hear that Michael was able to match you to the right vehicle! We hope to see you back for scheduled maintenance or anything else we can help you with! Sincerely, The Berglund Chevrolet Buick Team

April 17, 2019

A breath of fresh air and a hassle free experience I recently had the best car buying experience at Berglund Chevrolet Buick, Roanoke Virginia. From the moment you step on the lot until the moment you More

by MaggieDeWease77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
Apr 18, 2019 -

Berglund Chevrolet Buick responded

Hello Maggie and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Jerry was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Berglund Chevrolet Buick Team

April 13, 2019

Fast friendly service Quick and easy. Fast friendly service. In and out in and know time. Michael stayed in contact with me to get me the best deal More

by Nraether27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Coloton
Apr 18, 2019 -

Berglund Chevrolet Buick responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Berglund Chevrolet Buick Team

April 03, 2019

Used Car Sales Easy transaction and awesome sales person and staff!! Always a big help in finding me the best deal to fit my needs and wants! Thanks! More

by DJNVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Thompson, Joe Gallamore
Apr 03, 2019 -

Berglund Chevrolet Buick responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Berglund Chevrolet Buick Team

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