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Berglund Chevrolet Buick

Roanoke, VA

3.9
517 Reviews

1824 Williamson Rd NE

Roanoke, VA

24012

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517 Reviews of Berglund Chevrolet Buick

May 08, 2019

Service I had appt to have oil change, tire rotation and replace build in front headlight....I know usually I’m there for an hour for an oil change but I figu More

by DIANE.NELSON55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Bryant
May 16, 2019 -

Berglund Chevrolet Buick responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, The Berglund Chevrolet Buick Team

May 07, 2019

Went to Berglund Body Works Everyone there is friendly, helpful and great to work with. Austin takes the time to go over and explain the work that's going to be done. I would a More

by kimberlysklos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
May 16, 2019 -

Berglund Chevrolet Buick responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Berglund Chevrolet Buick Team

May 07, 2019

Great service! I take my cars there for oil changes, tire rotations, inspections and any other issues. Their service is excellent. They are friendly, professional, More

by Mari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Baxter, Jeff Fisher
May 16, 2019 -

Berglund Chevrolet Buick responded

Mari, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Berglund Chevrolet Buick Team

May 06, 2019

Car Buying The best car buying experience I have ever had. Jeff was very helpful and made sure I left happy with my purchase. He remained professional and kept More

by katiej11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Fisher
May 16, 2019 -

Berglund Chevrolet Buick responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, The Berglund Chevrolet Buick Team

May 05, 2019

Just ok There were some personality conflicts, that did not sit well with me. Matt in service had a smart mouth and said when I Googled my vehicle to see if More

by WALSTON.BONNIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy McCloy
May 16, 2019 -

Berglund Chevrolet Buick responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Berglund Chevrolet Buick Team

May 05, 2019

Not happy Disappointed. State inspection and oil change fine. Work on AC was not good, Did not work after they supposed to fix. Now inconvenience of having More

by KWKIRK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Brown
May 16, 2019 -

Berglund Chevrolet Buick responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, The Berglund Chevrolet Buick Team

May 04, 2019

Honest & Fair Took my vehicle in for an inspection which was sceduled on line, my work sceduled changed so I had to bring the vehicle in earlier. Marvin the servic More

by CSCHWALLENBERG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
marvin Service Advisor
May 16, 2019 -

Berglund Chevrolet Buick responded

Hello and thank you for your kind words! Marvin is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Sincerely, The Berglund Chevrolet Buick Team

May 04, 2019

Excellent service on my tire change and alignment. David Chewning and the team took great care of my Silverado, drives like new. Will always choose Burglund Chevy for all service. Very competitive pric More

by jrcook001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chewning.7
May 16, 2019 -

Berglund Chevrolet Buick responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, The Berglund Chevrolet Buick Team

May 03, 2019

Couldn't be happier I worked directly with Jeremy on arranging a Cascada for my elderly aunt, and I couldn't be happier with the process. Jeremy is the consummate profes More

by Atom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy McCloy
April 29, 2019

Jeff Fisher (Salesman) Jeff was extremely helpful when we stepped out of our vehicle. We looked at a lot of vehicles and Jeff never rushed us or pushed a vehicle with all th More

by DEBBIE.COOPER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance person., Ryan Baxter, Jeremy McCloy, Jeff Fisher
May 02, 2019 -

Berglund Chevrolet Buick responded

Thank you for your great review, Debbie! We're glad to have Jeff on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Berglund Chevrolet Buick Team

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