
Berglund Chevrolet Buick
Roanoke, VA
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517 Reviews of Berglund Chevrolet Buick
Service I had appt to have oil change, tire rotation and replace build in front headlight....I know usually I’m there for an hour for an oil change but I figu I had appt to have oil change, tire rotation and replace build in front headlight....I know usually I’m there for an hour for an oil change but I figured with the addition services maybe an addition half hour...I needed up being there for 2 hours but what upset me the most is I seen them drive my vehicle out the garage and left out of the parking lot onto the main road (were they going for a joy ride) More
Went to Berglund Body Works Everyone there is friendly, helpful and great to work with. Austin takes the time to go over and explain the work that's going to be done. I would a Everyone there is friendly, helpful and great to work with. Austin takes the time to go over and explain the work that's going to be done. I would and have recommended Berglund to my friends and family. More
Great service! I take my cars there for oil changes, tire rotations, inspections and any other issues. Their service is excellent. They are friendly, professional, I take my cars there for oil changes, tire rotations, inspections and any other issues. Their service is excellent. They are friendly, professional, courteous and knowledgeable. I highly recommend them! More
Car Buying The best car buying experience I have ever had. Jeff was very helpful and made sure I left happy with my purchase. He remained professional and kept The best car buying experience I have ever had. Jeff was very helpful and made sure I left happy with my purchase. He remained professional and kept the experience a fun time with no stress. More
Just ok There were some personality conflicts, that did not sit well with me. Matt in service had a smart mouth and said when I Googled my vehicle to see if There were some personality conflicts, that did not sit well with me. Matt in service had a smart mouth and said when I Googled my vehicle to see if it had any bulletins On it Matt said I needed to stay off The internet. Matt kept putting down other Car dealerships that I bought my car from. They kept my car way to long because of a specialist that had to be out of work because of personal problems . Apparently Bergland only had one specialist that could work on the transmission. my car was taken in on Tuesday and I did not get it back on Friday. Ugh nobody on your list is anybody that I had to deal with so I am giving the name of Jeremy Mccloy just to complete your survey what a flawed system tells me a lot about Berglund More
Not happy Disappointed. State inspection and oil change fine. Work on AC was not good, Did not work after they supposed to fix. Now inconvenience of having Disappointed. State inspection and oil change fine. Work on AC was not good, Did not work after they supposed to fix. Now inconvenience of having my car tied up again to take back. More
Honest & Fair Took my vehicle in for an inspection which was sceduled on line, my work sceduled changed so I had to bring the vehicle in earlier. Marvin the servic Took my vehicle in for an inspection which was sceduled on line, my work sceduled changed so I had to bring the vehicle in earlier. Marvin the service advisor was great! Not only did he accomodate the early request I received excellent customer service on his behalf. I have been taking my new vehicle back then 2015 ever since then. Thanks Marvin, Berglund, mechanics and other team members for bringing the whole team together to make a quick service with pleasant encounters. More
Excellent service on my tire change and alignment. David Chewning and the team took great care of my Silverado, drives like new. Will always choose Burglund Chevy for all service. Very competitive pric David Chewning and the team took great care of my Silverado, drives like new. Will always choose Burglund Chevy for all service. Very competitive price with exceptional service. More
Couldn't be happier I worked directly with Jeremy on arranging a Cascada for my elderly aunt, and I couldn't be happier with the process. Jeremy is the consummate profes I worked directly with Jeremy on arranging a Cascada for my elderly aunt, and I couldn't be happier with the process. Jeremy is the consummate professional and very responsive. The whole experience couldn't have gone better. More
Jeff Fisher (Salesman) Jeff was extremely helpful when we stepped out of our vehicle. We looked at a lot of vehicles and Jeff never rushed us or pushed a vehicle with all th Jeff was extremely helpful when we stepped out of our vehicle. We looked at a lot of vehicles and Jeff never rushed us or pushed a vehicle with all the add on packages. More