Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Berglund Chevrolet Buick
Roanoke, VA
517 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Filter Reviews by Keyword
By Type
517 Reviews of Berglund Chevrolet Buick
May 17, 2019
My Mechanic is Awesome!! I started having issues with my car late in the day and consulted Charlie Hatcher about it - took it in and our mechanic, Danny Eastman identified som I started having issues with my car late in the day and consulted Charlie Hatcher about it - took it in and our mechanic, Danny Eastman identified some significant issues that required attention before a decision could be made on continuing on. Mr. Eastman has worked on my cars for over 30 years, and we trust him no matter what he suggests. I picked my car up yesterday - it is 18 years old and has never run better (in the 10 years we have owned it). He and Mr. Hatcher are so professional and competent, but deliver service in a personal way. I/we recommend Berglund and these two professionals without reservation!! Thank you! Patti Peters More
by PATTIPETERS
Verified CustomerEmployees Worked With
Charlie Hatcher, Danny Eastman
May 17, 2019
Just Real People Joe Gallimore is the MAN! He puts his customers before himself. Next time you are shopping for a car, give Joe a shot, you will not be disappointed. Joe Gallimore is the MAN! He puts his customers before himself. Next time you are shopping for a car, give Joe a shot, you will not be disappointed. More
by MR.SIMPSON
Employees Worked With
Joe Gallamore
May 17, 2019
Too long and numerous excuded Twenty days for a ten day allotment frustrates the consumer. Having to show part not replaced while charging for the part is fraudulent. The experienc Twenty days for a ten day allotment frustrates the consumer. Having to show part not replaced while charging for the part is fraudulent. The experience displays why repeat business must hamper profit. More
by KROCHE2236
Employees Worked With
Austin
May 17, 2019
An awesome experience RON OTEY, was our sales person, he walked us through our purchase of a Chevrolet Traverse... he was kind, informative, and was able to make the perfec RON OTEY, was our sales person, he walked us through our purchase of a Chevrolet Traverse... he was kind, informative, and was able to make the perfect deal happen for my husband and I as well as helping us stay in our budget. The finance gentleman was amazing as well. It was as stress free as it could possibly be. Thank You Bergland Chevrolet for providing such a wonderful team to work with More
by Linda
Employees Worked With
Don Musgrove, Thomas Lacey
May 15, 2019
Wait time was awful I had a 730 appt just to get my oil changed and didn’t get out until 1030, I don’t call that fast Service. Had I known that I would have been so long I had a 730 appt just to get my oil changed and didn’t get out until 1030, I don’t call that fast Service. Had I known that I would have been so long waiting I would have taken my care to Jiffy Lube. More
by WWADDEY
Employees Worked With
I don’t remember the service guy
May 14, 2019
Great experience I had a very specific need to remove aftermarket programming that was installed by the prior owner of my truck. The service manager was kind enough to I had a very specific need to remove aftermarket programming that was installed by the prior owner of my truck. The service manager was kind enough to speak directly with me and confirm thier ability to reprogram my truck back to OEM setting. The service writer and mechanic communicated with me and repaired my truck perfectly More
by HUNTNDUCK
Employees Worked With
Don Fitzgerald
May 10, 2019
it was great the only car place to go all of the people are just great get all my cars from here love the people great prices. thanks the only car place to go all of the people are just great get all my cars from here love the people great prices. thanks More
by PGUTHRIE01
Employees Worked With
DAVID IN SERVICE
May 10, 2019
LOF tire rotation state inspection Ethan and Terry did a great job getting me in and out in a timely fashion! They were very thorough & accommodating! Great job guys! Thanks! Ethan and Terry did a great job getting me in and out in a timely fashion! They were very thorough & accommodating! Great job guys! Thanks! More
by MRALLENJR09
Employees Worked With
Ethan & Terry
May 10, 2019
Regular Service Oil Change, tire rotate, with multi point xx Responded to service email offering oil change, tire rotation with multi-point vechicle check, appontment was set up quickly. No waiting when arriving Responded to service email offering oil change, tire rotation with multi-point vechicle check, appontment was set up quickly. No waiting when arriving on service day also mentioned scratches on glove box and that was taken care of also. We were in and out in just over 2 hours More
by GLASSRAG
Employees Worked With
David Chewning
May 08, 2019
Great job Great job as always, never had a problem dealing with Berglund service dept. for over 30 years, same with sales dept. great people to work with. Great job as always, never had a problem dealing with Berglund service dept. for over 30 years, same with sales dept. great people to work with. More
by LDRICE11
Employees Worked With
Charlie Hatcher service dept. 5 stars *****, Carol Thompson, Don Musgrove
