Back

Berglund Chevrolet Buick

Roanoke, VA

4.1
512 Reviews

1824 Williamson Rd NE

Roanoke, VA

24012

Directions

By Type

512 Reviews of Berglund Chevrolet Buick

May 30, 2019

Fix Kristeen Service was great. Very friendly and up front. Husband has developed a friendship with all the service people. Could be a bad thing but it's not. Fixe More

by Msemb3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service employees
May 30, 2019

Jeff with Berglund is the man Jeff was fantastic to work with. I needed a new vehicle and was set on a truck. Jeff not only helped me find the right one but worked hard to get me t More

by Chevy Colorado fan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Parker
May 29, 2019

Outstanding Corvette Service Team David Chewing and Jackie Wolff are the only team i want to service my Corvette. David is extremely accommodating with scheduling and Jackie is the b More

by Bapak Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chewning, Jackie Wolff
May 29, 2019

GOOD SERVICE, the way it should be !! I got there on time and they started working on my car ON TIME !!! All went well !! David Chewning, Service Consultant, kept me informed about my serv More

by WRAY5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chewning
May 29, 2019

purchase of a new Buick Enclave I'm new to Virginia I'm very happy with the attention and professional service they provide and help to register the vehicle I'm very with my purchase More

by LUALVILLALOBOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifton Paige
May 27, 2019

Long wait time we always schedule an appointment for oil changes. it seems like the wait gets longer and longer. what good is an appointment ? I think an hour and More

by Nothappy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
did not get name
Jun 05, 2019 -

Berglund Chevrolet Buick responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, The Berglund Chevrolet Buick Team

May 24, 2019

Good Experience at your Service Center What was suppose to be a visit to the Pinkerton Cadillac Service Center for a 25K mile checkup on my 2008 Cadillac DTS, originally purchased at Valley More

by dave_andrews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Tuck
May 23, 2019

Great customer service David is very professional and attentive to my concerns. He made sure my vehicle was fixed properly and arranged for me to have a loaner while my tr More

by tahoe884
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Fisher
May 23, 2019

Excellence in Service! The service on my car was accomplished in a relatively short time. I enjoyed a good cup of coffee and read part of a book in the comfortable waiting More

by HTIPPIE70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Tuck, a nice young lady who took my payment - can't remember her name
May 21, 2019

Tire repair The repair was done in the time they had quoted and for the price I was quoted. Our salesman talked to my husband while he was there. More

by DEBBIE.COOPER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
...
37
...