Berglund Chevrolet Buick
Roanoke, VA
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512 Reviews of Berglund Chevrolet Buick
Fix Kristeen Service was great. Very friendly and up front. Husband has developed a friendship with all the service people. Could be a bad thing but it's not. Fixe Service was great. Very friendly and up front. Husband has developed a friendship with all the service people. Could be a bad thing but it's not. Fixed my problems every time. More
Jeff with Berglund is the man Jeff was fantastic to work with. I needed a new vehicle and was set on a truck. Jeff not only helped me find the right one but worked hard to get me t Jeff was fantastic to work with. I needed a new vehicle and was set on a truck. Jeff not only helped me find the right one but worked hard to get me the deal I needed. His follow up customer care and customer service is excellent. If you need a new or used vehicle I recommend stoking by Brglund and talking to Jeff More
Outstanding Corvette Service Team David Chewing and Jackie Wolff are the only team i want to service my Corvette. David is extremely accommodating with scheduling and Jackie is the b David Chewing and Jackie Wolff are the only team i want to service my Corvette. David is extremely accommodating with scheduling and Jackie is the best Master Corvette Mechanic in the Business. More
GOOD SERVICE, the way it should be !! I got there on time and they started working on my car ON TIME !!! All went well !! David Chewning, Service Consultant, kept me informed about my serv I got there on time and they started working on my car ON TIME !!! All went well !! David Chewning, Service Consultant, kept me informed about my service job. More
purchase of a new Buick Enclave I'm new to Virginia I'm very happy with the attention and professional service they provide and help to register the vehicle I'm very with my purchase I'm new to Virginia I'm very happy with the attention and professional service they provide and help to register the vehicle I'm very with my purchase More
Long wait time we always schedule an appointment for oil changes. it seems like the wait gets longer and longer. what good is an appointment ? I think an hour and we always schedule an appointment for oil changes. it seems like the wait gets longer and longer. what good is an appointment ? I think an hour and a half is crazy. if you're going to take that long than you should offer a free loaner car. .people can't sit there and waste that much time on their day off. you should really treat your customers better. More
Good Experience at your Service Center What was suppose to be a visit to the Pinkerton Cadillac Service Center for a 25K mile checkup on my 2008 Cadillac DTS, originally purchased at Valley What was suppose to be a visit to the Pinkerton Cadillac Service Center for a 25K mile checkup on my 2008 Cadillac DTS, originally purchased at Valley Cadillac in Roanoke, I ended up at the Berglund Service Dept. instead. It was more of a convenience for me to have Berglund to perform the checkup rather than to drive to the Salem location. I appreciate Ricky Tuck's professionalism and knowledge of what was involved, not only in the 23 point checklist, but also how thorough the 25K mile checkup would be. He went beyond reproach in handling my request. More
Great customer service David is very professional and attentive to my concerns. He made sure my vehicle was fixed properly and arranged for me to have a loaner while my tr David is very professional and attentive to my concerns. He made sure my vehicle was fixed properly and arranged for me to have a loaner while my traverse was being repaired. More
Excellence in Service! The service on my car was accomplished in a relatively short time. I enjoyed a good cup of coffee and read part of a book in the comfortable waiting The service on my car was accomplished in a relatively short time. I enjoyed a good cup of coffee and read part of a book in the comfortable waiting area. After the work was completed, the service advisor. Ricky Tuck explained what was done and told me about some further maintenance that I would need in the future. He and everyone else were really nice and I went happily on my way. I bought the car at Berglund and will continue to take car related business to them. More
Tire repair The repair was done in the time they had quoted and for the price I was quoted. Our salesman talked to my husband while he was there. The repair was done in the time they had quoted and for the price I was quoted. Our salesman talked to my husband while he was there. More