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Berglund Chevrolet Buick

Roanoke, VA

4.1
512 Reviews

1824 Williamson Rd NE

Roanoke, VA

24012

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512 Reviews of Berglund Chevrolet Buick

June 15, 2019

It was awesome the Service Guys are great Fantastic, Service Guys are the best, especially the Advisors. You put a great Crew together there. Wow thanks for all you do. Thanks again please More

by ANDY.JAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The WVU Fan he always takes care of me. Rockbridge County Baby.
Jun 26, 2019 -

Berglund Chevrolet Buick responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Berglund Chevrolet Buick Team

June 14, 2019

Great buying experience Jeff Fisher was very accommodating and did everything he could to get the vehicle that I wanted. He followed up after the sale to make sure everything More

by tahoe884
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Fisher
Jun 26, 2019 -

Berglund Chevrolet Buick responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Jeff went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Berglund Chevrolet Buick Team

June 13, 2019

Chevy Service Great communication with service advisor (Ricky), timely completion of repairs, very pleased with experience at this dealership. Will continue taking More

by D. Hartman
Recommend Dealer
Yes
Employees Worked With
Ricky Tuck
Jun 26, 2019 -

Berglund Chevrolet Buick responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Berglund Chevrolet Buick Team

June 12, 2019

Our first checkup. First checkup on our new 2018 Silverado, oil change and tire rotation. Excellent work done, in time as promised. Highly recommended dealer for service More

by lightwheels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Hatcher
Jun 26, 2019 -

Berglund Chevrolet Buick responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Berglund Chevrolet Buick Team

June 10, 2019

Replaced temp/heated seat control passenger side Given Loaner car to use while repairs to climate control system on our '16 Envision, part ordered was not the correct part, Service had to reorder par More

by GLASSRAG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chewning
Jun 26, 2019 -

Berglund Chevrolet Buick responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Berglund Chevrolet Buick Team

June 07, 2019

Airbag light Could not get inspection on my car because of the service airbag light was on. This light stays on even after taking it in two years ago on a recall. More

by BYFAITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Fisher
Jun 26, 2019 -

Berglund Chevrolet Buick responded

We would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. Sincerely, The Berglund Chevrolet Buick Team

June 07, 2019

easyfast oil change, tire rotation David Chewning greeted me as i came in the door, professional and friendly noticed i also needed a state inspection and added it to my service. Very More

by PHILBARKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chewning
Jun 26, 2019 -

Berglund Chevrolet Buick responded

Phil, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Berglund Chevrolet Buick's Service Department. Sincerely, The Berglund Chevrolet Buick Team

June 05, 2019

GREAT SEVICE HAPPY WITH SERVICE FROM START TO FINISH. MELISSA AND AUSTIN WERE VERY FRIENDLY AND KEPT ME UP TO DATE ON WHAT WAS GOING ON WITH MY CAR. More

by DEETURMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AUSTIN ON BODY SHOP
Jun 05, 2019 -

Berglund Chevrolet Buick responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Berglund Chevrolet Buick Team

June 03, 2019

Bought new car Excellent communication with Ryan who was professional and helpful. Jermey very nice. Thought a better deal could have been done but in the end the More

by KT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Baxter, Jeremy McCloy
Jun 05, 2019 -

Berglund Chevrolet Buick responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Berglund Chevrolet Buick Team

June 03, 2019

Good saleman and give great deals good people to deal with My first car ever that i have bought from Berglund Chevrolet Buick i decided to give them a shot Memorial Day weekend good Sale people around the bo More

by STOCKTONS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Parker
Jun 05, 2019 -

Berglund Chevrolet Buick responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Berglund Chevrolet Buick Team

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