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Berglund Chevrolet Buick

Roanoke, VA

3.9
517 Reviews

1824 Williamson Rd NE

Roanoke, VA

24012

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517 Reviews of Berglund Chevrolet Buick

June 19, 2019

Great Service These guys delivered our truck 6 1/2 hours away! Easiest truck our company has ever purchased and we have purchased a lot of trucks over the years. More

by basnightcom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Emerick, Brad Cassady
Jun 26, 2019 -

Berglund Chevrolet Buick responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Berglund Chevrolet Buick Team

June 18, 2019

Happy with the service I received. I went into the dealership so indecisive and Sam Simpson helped me make a decision and Aaron in finances was really helpful explaining my options. Sal More

by IEACHIABSN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Simpson, Aaron (finance), David Turner
Jun 26, 2019 -

Berglund Chevrolet Buick responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Berglund Chevrolet Buick Team

June 17, 2019

Awesome work in an expedient fashion. Charlie Hatcher was the service advisor and kept me informed of the repairs and the timeframe the vehicle would be ready. I was extremely pleased with More

by FERGONFIRE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Hatcher
Jun 26, 2019 -

Berglund Chevrolet Buick responded

Thank you for your great review! We're glad to have Charlie on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Berglund Chevrolet Buick Team

June 17, 2019

Great My car has had some warrenty issues. This last time David Chewning has been the rep I've been working with. There aren't enough kind words for this More

by ksmith255
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chewning, Davi
Jun 26, 2019 -

Berglund Chevrolet Buick responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with David and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, The Berglund Chevrolet Buick Team

June 15, 2019

Blazer Honest guy and doesn’t like to waste your time. Drove through lot and he was the only salesperson to show genuine interest in my garage kept truck. En More

by Dmerricks45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tarry, Jeff Fisher
Jun 26, 2019 -

Berglund Chevrolet Buick responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Berglund Chevrolet Buick Team

June 15, 2019

It was awesome the Service Guys are great Fantastic, Service Guys are the best, especially the Advisors. You put a great Crew together there. Wow thanks for all you do. Thanks again please More

by ANDY.JAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The WVU Fan he always takes care of me. Rockbridge County Baby.
Jun 26, 2019 -

Berglund Chevrolet Buick responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Berglund Chevrolet Buick Team

June 14, 2019

Great buying experience Jeff Fisher was very accommodating and did everything he could to get the vehicle that I wanted. He followed up after the sale to make sure everything More

by tahoe884
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Fisher
Jun 26, 2019 -

Berglund Chevrolet Buick responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Jeff went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Berglund Chevrolet Buick Team

June 13, 2019

Chevy Service Great communication with service advisor (Ricky), timely completion of repairs, very pleased with experience at this dealership. Will continue taking More

by D. Hartman
Recommend Dealer
Yes
Employees Worked With
Ricky Tuck
Jun 26, 2019 -

Berglund Chevrolet Buick responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Berglund Chevrolet Buick Team

June 12, 2019

Our first checkup. First checkup on our new 2018 Silverado, oil change and tire rotation. Excellent work done, in time as promised. Highly recommended dealer for service More

by lightwheels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Hatcher
Jun 26, 2019 -

Berglund Chevrolet Buick responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Berglund Chevrolet Buick Team

June 10, 2019

Replaced temp/heated seat control passenger side Given Loaner car to use while repairs to climate control system on our '16 Envision, part ordered was not the correct part, Service had to reorder par More

by GLASSRAG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chewning
Jun 26, 2019 -

Berglund Chevrolet Buick responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Berglund Chevrolet Buick Team

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