
Berglund Chevrolet Buick
Roanoke, VA
Filter Reviews by Keyword
By Type
517 Reviews of Berglund Chevrolet Buick
Excellent Service As always, Dave Chewning was very friendly, polite and professional. Everyone in service center was polite and friendly. I would recommend this dealer As always, Dave Chewning was very friendly, polite and professional. Everyone in service center was polite and friendly. I would recommend this dealership to anyone. More
Need to replace a beloved Accord! We loved our Accord, but it was totaled... no one but the car was hurt; unfortunately it was fatal! We had decided on a CRV or another Accord. At fir We loved our Accord, but it was totaled... no one but the car was hurt; unfortunately it was fatal! We had decided on a CRV or another Accord. At first David thought that the CRV listed on the website had been sold, but then found it. He and Jeremy suggested that we take it overnight (knowing full-well that we'd be hooked - we are, after all retail managers and understand the 'put the product in their hands' thing ;-) We drove it overnight and discovered one minor issue with the hands-free phone. David said they'd fix it. Sooo now we're the proud owners of a 'new' CRV. We're very satisfied and highly recommend Berglund and David Turner. More
SERVICE My spouse reported to me that her experience getting the service on her Chevrolet Suburban to be more than satisfactory. For that I am thankful. My spouse reported to me that her experience getting the service on her Chevrolet Suburban to be more than satisfactory. For that I am thankful. More
Attention to detail, couteous and professional, great value Marvin was an absolute professional making sure that my vehicle received the inspection needed considering the issues that I was having that were an a Marvin was an absolute professional making sure that my vehicle received the inspection needed considering the issues that I was having that were an absolute safety concern. He went so far as to offer the shuttle service for myself and my daughter to be able to go somewhere else instead of waiting in the lobby, and when it became apparent the car wouldn't be ready after a couple of hours offered a free service loaner. I was overwhelmed by the customer service and care we were provided. Marvin is awesome! More
Best Dealership Excellent Service and Sales .Dept.!!!! Very knowledgeable and friendly staff. This dealership (Berglund Chevrolet) will be the only place that I take Excellent Service and Sales .Dept.!!!! Very knowledgeable and friendly staff. This dealership (Berglund Chevrolet) will be the only place that I take my vehicles in to or buy a vehicle from. More
Service on a recently purchased vehicle I have purchased vehicles and had service work done at Berglund for about 7 years. The service department is why I deal with them. Dave Chewing is I have purchased vehicles and had service work done at Berglund for about 7 years. The service department is why I deal with them. Dave Chewing is the best service agent I have ever worked with. He goes above and beyond on every thing he is involved with, from estimates, to scheduling and always lets me know of promotions from the dealer or the manufacture. Thanks for a great job ! More
Excellent service on my oil change and rotation. David Chewning got me in on a short notice and had me out the door in about an hour. Wouldn't consider anywhere else for service. David Chewning got me in on a short notice and had me out the door in about an hour. Wouldn't consider anywhere else for service. More
Awesome! Berglund was easy to negotiate with and made my terms a priority. They were very helpful, and the salesmen worked to give me a great deal. Berglund was easy to negotiate with and made my terms a priority. They were very helpful, and the salesmen worked to give me a great deal. More
Excellent service. David Chewning Service Consultant is a very nice gentleman. Has an excellent attitude & willing to support any questions offered. It is a pleasure t David Chewning Service Consultant is a very nice gentleman. Has an excellent attitude & willing to support any questions offered. It is a pleasure to have someone in the origination that cares about the customers. More
Oil change and tire rotation I would have given my experience a 5 star except for the wait time. I had an appointment at 9:30 (fairly early in the day) but it took 2 hours for an I would have given my experience a 5 star except for the wait time. I had an appointment at 9:30 (fairly early in the day) but it took 2 hours for an oil change and tire rotation. I felt this was exceptionally long. Past visits had only been about an hour. More